Job Description
About the Role
We are seeking a highly skilled and experienced Internal Sales Consultant to join our team in Bellville. As an Internal Sales Consultant, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth. If you have a passion for delivering outstanding results and a proven track record in internal sales, we want to hear from you.
Key Responsibilities
- Assist walk-in customers and telephonic enquiries with product selection and hire solutions
- Prepare quotations, process orders and manage invoicing
- Ensure accurate administration of contracts and customer records
- Coordinate with the yard and operations team to ensure equipment availability and readiness
- Handle customer queries, follow-ups and problem resolution professionally
- Maintain strong product knowledge to confidently advise clients (further training provided)
- Support stock control and general branch administration
- Assist the Branch Manager with reporting, planning and operational oversight
- Gradually take on supervisory responsibilities
Requirements
- Gr 12 or similar, with tertiary studies in business management preferred
- Valid driver’s licence and reliable transport
- 1 – 3 years’ experience in internal sales, preferably in a technical, hardware or tool hire environment
- Strong customer service and relationship-building skills
- Excellent communication skills in English & Afrikaans
- High level of administrative accuracy and attention to detail when preparing quotes
- Computer literate (MS Office; experience with point-of-sale or hire systems advantageous)
- A proactive, problem-solving mindset with the ability to take initiative
- Ability to work under pressure in a busy, operational environment
Qualifications
No formal qualifications are required for this role. However, tertiary studies in business management would be an asset.
Salary & Benefits
Salary: R negotiable dependent on experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Office Automation Jobs in Western Cape
In the Western Cape region, office automation positions are in high demand across various industries, typically requiring a blend of technical and administrative skills. Generally, these roles involve automating and streamlining business processes to increase efficiency and productivity.
Typically, salaries for office automation professionals in the Western Cape range from approximately R200 000 to R500 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, it’s essential to note that actual salaries can vary significantly due to these varying factors. Additionally, bonuses, benefits, and other perks can also impact the overall remuneration package.
Common skills required for office automation roles include proficiency in software applications such as Microsoft Office, Google Suite, and industry-specific tools; strong analytical and problem-solving abilities; excellent communication and interpersonal skills; attention to detail and organisational skills; and experience with automation technologies such as workflows, macros, and scripts. Other essential skills may include data analysis, reporting, and business acumen.
Office automation professionals are commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and public administration. These roles often require adaptability and flexibility to work in different departments or teams, and to support various stakeholders across the organisation.
Career development opportunities for office automation professionals in the Western Cape are plentiful, with many organisations offering training and development programs to enhance technical skills and business acumen. Typically, career progression paths may include specialist roles such as process analyst, workflow manager, or automation consultant, or more senior positions like team leader or department head. Generally, experience, leadership potential, and a commitment to ongoing learning and professional development are key factors in advancing one’s career in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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