Job Description
About the Role
Dis-Chem Pharmacies is seeking an experienced Casual Cashier to join their Overport store team. As a key member of our customer service team, you will play a vital role in delivering a world-class shopping experience for our customers.
Key Responsibilities
- Support customer service at point of sale while ensuring a high level of customer satisfaction
- Record customer transactions on the Dis-Chem operating system according to company policies and standard operating procedures
- Ensure accuracy and attention to detail in all cash handling and transaction processing activities
- Report customer complaints and compliments to the Frontline Supervisor or store management
- Adhere to the customer turnover hourly rate and be aware of current sales and promotions
- Carry out and manage Dis-Chem 5-star communication principles
- Responsible for cash flow, including line voids and price changes
- Exchange merchandise for customers and accept returned goods when authorised to do so
- Transact all purchases, receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards, including those of our accelerator partners
- Ensure cash is placed in drop safe according to Dis-Chem SOPs
- Handle daily takings confidentially and only discuss with management
Requirements
- Grade 12 / Matric
- A minimum of 6 months experience in cashier/till operations
- Computer literate
- MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service skills
- Willing and able to work retail hours
Qualifications
- No qualifications mentioned.
Salary & Benefits
- Market-related salary only.
How to Apply
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