Job Description
About the Role
Our client in the insurance industry is looking for a Receptionist to professionally assist walk-in clients and client services administration. The ideal candidate will be responsible for ensuring a smooth and efficient experience for clients, while also providing administrative support to the office.
Key Responsibilities
- Attend to reception area
- Ensure that the reception area is neat and tidy in accordance with the corporate identity (TCF)
- Ensure that the TV advertisements are displayed daily
- Ensure that there are adequate brochures and marketing material available in brochure holders
- Validate every walk-in client
- Provide professional and friendly assistance to walk-in clients and clients over the telephone (TCF)
- Provide client services administration support
- Attend to all demutualization enquiries
- Attend to clients requesting sect 48, tax certificates, collection/ submission of claim documents, general non advisory service and informing clients on documents needed at claim stage
- Update Aims on all client activities
- Accept and be accountable for deliveries
- Maintain neatness of store room
- Manage application requests
- Keep record on all walk-in clients
- Assist office manager with other duties when needed
Requirements
- Grade 12 certificate
- 2 Years’ Experience as a receptionist
- 1 Year’s Experience in the Insurance Industry
- Certificate in Customer Service
Qualifications
No formal education or certifications are required for this role.
Salary & Benefits
The salary for this position is R12 500 per month.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Insurance Jobs in Free State
The Other Insurance industry is an essential part of the financial services sector in Free State, South Africa, where it typically plays a crucial role in supporting various types of insurance products and policies. Generally, this field involves managing and administering claims, policyholder relationships, and risk management on behalf of insurance companies. The job market for Other Insurance professionals in Free State is often characterized by stability, with opportunities emerging across various sectors.
Typically, salaries for Other Insurance roles in the province can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, junior positions may start within the range of R400 000 to R600 000 per annum, while senior roles can fall within the range of R800 000 to R1 200 000 or more, with certain exceptions that depend on individual circumstances. These figures are subject to change and may not reflect actual salaries at specific companies.
Common skills for successful Other Insurance professionals in Free State include strong analytical and problem-solving abilities, effective communication and interpersonal skills, and a solid understanding of insurance products and policies. Other important skills typically required include technical knowledge of insurance software and systems, data management expertise, and a keen eye for detail. Strong organizational and time-management skills are also essential, as is the ability to work well under pressure and manage multiple tasks simultaneously.
Industry sectors that commonly employ Other Insurance professionals in Free State include financial services sector, technology industry, manufacturing sector, and more. These roles often involve working with a wide range of stakeholders, including policyholders, agents, and other insurance professionals.
In terms of career development, Other Insurance professionals in Free State can expect to progress through various stages, from entry-level positions to senior roles. Opportunities for advancement are common, particularly within large organizations or those with strong reputations in the industry. With experience and additional training, individuals can move into specialist roles, such as claims management or underwriting, or take on leadership positions within their organization.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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