Boksburg: IT Support – Temp Assignment posted by Ann Swann Personnel Services

• Provide first- and second-line IT support to internal users
• Troubleshoot hardware, software, and network-related issues.
• Install, configure, and maintain desktops, laptops, printers, and peripherals.
• Support Windows operating systems and Microsoft 365 applications.
• Assist with user account management, access rights, and password resets.
• Monitor IT systems to ensure optimal performance and uptime.
• Maintain accurate records of IT incidents, resolutions, and assets.
• Escalate complex technical issues where required
• Assist with IT-related onboarding and offboarding of employees.
• Ensure compliance with IT policies, procedures, and security standards.

Job Requirements 

• Matric (essential)
• Relevant IT qualification (essential)
• Completed IT courses and certifications (essential)
• 3–5 years’ IT Support / Helpdesk experience (non-negotiable)
• Solid working knowledge of:
  • Windows environments
  • Microsoft 365 (Outlook, Teams, OneDrive)
  • Basic networking principles
• Strong troubleshooting and problem-solving skills
• Good communication and customer service abilities
• Ability to work independently and manage time effectively