Job Description
About the Role
We are seeking a skilled Technical Support Specialist to join our team in Boksburg. As an NPI (New Product Introduction) Technical Specialist, you will play a crucial role in ensuring the successful introduction of new machines to the market. You will work closely with our Product Specialists and LCS Reliability team to complete training on new machines, participate in machine inspections and commissioning, and provide technical support to our field teams.
Key Responsibilities
- Complete training on new machines to be introduced to the market
- Ensure the necessary tools, equipment, and documentation are available to support in the field
- Participate in machine inspections and commissioning
- Report faults to Product Specialists or LCS Reliability team
- Support projects and activities to get machines operational on site
- Assess operating functionality, machine ergonomics, and safety risks
- Check settings of machines to ensure machines are ready for underground use
- Support with services, maintenance, and breakdowns
- Correct findings or solicit support from Product Specialist if necessary
- Record settings and measurements to use as a reference
- Submit site reports to LCS support for record keeping and actioning
- Identify risks and report functionality and design concerns
- Submit recommendations for improvements
Requirements
- Machine preparation for introduction to market
- PDI & commissioning in accordance with Scope
- Field validation support in underground mines
- Maintenance, service and repairs on NPI machines
- NPI machine monitoring and feedback reports
- Follow Case management process
- Follow Change management process
Qualifications
- Minimum 5 years of experience maintaining TMM
- Competent A & B preferred
- Medically fit to work in underground mines on TMM essential
- Experience with Automated Drilling an advantage
- Drill Rig and Bolter Operator Certificate and License an advantage
- Dump Truck and LHD operator experience an advantage
- Matric certificate or Trade certificate – Qualified Millwright preferred
Salary & Benefits
R40,000.00 plus medical aid and provident fund
[Note: The salary section remains the same as it was in the original job posting.]
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Engineering Jobs in Ekurhuleni
Engineering positions are a common occurrence in Ekurhuleni, typically falling within the broader field of technical and industrial roles. The job market in this sector is generally driven by demand from various industries, including manufacturing, infrastructure development, and financial services. As a result, engineers in Ekurhuleni often find themselves working on projects that require innovative problem-solving skills and attention to detail.
In terms of salary, it’s common for engineering professionals in Ekurhuleni to expect broad ranges of compensation, typically ranging from R600 000 to R1,2 million per annum. However, it’s essential to note that actual salaries can vary greatly depending on factors such as experience, company size, and industry sector. For instance, senior engineers or those working for larger corporations may earn higher salaries than their junior counterparts or those in smaller firms.
To succeed in an engineering role in Ekurhuleni, common skills include proficiency in computer-aided design (CAD) software, programming languages such as Python or C++, and a solid understanding of physics and mathematics. Other essential skills include project management, teamwork, and effective communication. Additionally, many employers place a high value on industry-specific knowledge, particularly in sectors such as renewable energy or biotechnology.
The manufacturing sector is often one of the largest employers of engineers in Ekurhuleni, followed by the technology industry and infrastructure development projects. Other industries that commonly require engineering expertise include financial services, mining, and healthcare. In terms of career progression, many engineers in Ekurhuleni can expect to move into senior roles or take on leadership positions within their organisations over time.
For those looking to advance their careers in engineering, opportunities exist for further education and training, such as pursuing a master’s degree or obtaining professional certifications like the Institution of Engineering and Technology (IET) registration. With experience and a strong track record, engineers can also consider transitioning into more senior roles or exploring opportunities in related fields, such as management or entrepreneurship.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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