Job Description
About the Role
TradeOn is seeking an experienced Area Manager to join our dynamic team in Cape Town. As a key member of our fast food brand, you will be responsible for leading and supporting our teams to drive customer satisfaction, operational excellence, and sales growth. With your strong business acumen, leadership skills, and excellent communication abilities, you will be instrumental in driving the success of our business.
Key Responsibilities
- People Management: Build people capability through benching planning, coach and support the team and management in order to improve performance and enforce company culture principles.
- Customer Focus: Provide guidance to management and the team in order to implement initiatives to enhance and deliver customer experience.
- Profits: Demonstrate operational excellence, set clear and achievable guidelines for the team, manage controllable and variable expenses, conduct business reviews periodically, and drive ownership of profit plan via communication and coaching.
- Sales focus: Drive and implement marketing promotions, identify sales growth opportunities, and maximize sales through operational excellence.
Requirements
- Business related tertiary qualification is preferred
- Restaurant experience of 5-6 years highly recommended
- Good Administration and Computer Skills (i.e. Windows, word, spread sheet, electronic mail, electronic sales package and understanding of Financial information)
- Fully Bilingual (English and Afrikaans), Good Communication and Interpersonal Skills.
- Financial Acumen and Numeric Proficiency
- Proven ability to lead, coach and support and motivate employees
- Organizing and Planning Skills as well as proven Business skills
- Great People skills in that you can handle Customer and Staff queries and conflict resolution
- Valid drivers licence
- Solid experience in managing a team
Qualifications
No formal education mentioned.
Salary & Benefits
Salary details not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in Western Cape
The Western Cape is a thriving region for other tourism and hospitality careers, with a diverse range of industries catering to both local and international clients. Typically, this sector experiences steady growth due to the province’s reputation as a popular tourist destination, attracting millions of visitors each year. Generally, job seekers in this field can expect to find employment opportunities across various sectors, from luxury hotels to outdoor adventure operators.
Salary ranges for careers in other tourism and hospitality vary widely depending on factors such as experience, company size, and industry sector. While broad salary expectations are difficult to pinpoint, it’s common for entry-level positions to fall within the R20 000 – R40 000 per month range, with more senior roles potentially exceeding R80 000 – R150 000 per month. However, these figures are highly variable, and actual salaries can differ significantly based on individual circumstances.
Common skills required for careers in other tourism and hospitality include excellent communication and interpersonal skills, a strong attention to detail, and the ability to work well under pressure. Other essential skills often include language proficiency (especially English and Afrikaans), knowledge of local culture and customs, and experience with customer service or marketing. Additionally, having a basic understanding of financial management, conflict resolution, and team leadership can be beneficial in advancing one’s career.
The Western Cape is home to various industries that commonly employ professionals in other tourism and hospitality, including the financial services sector, technology industry, manufacturing sector, and more. These sectors offer diverse opportunities for job seekers, from working as a concierge or tour guide to managing hotel operations or marketing campaigns.
Career development opportunities abound in this field, with common paths including taking on additional responsibilities, pursuing specialized training or certifications, and moving into management roles within existing companies. With experience and dedication, professionals can transition into senior leadership positions or explore entrepreneurial ventures, leveraging their expertise to build successful businesses in the Western Cape’s thriving tourism industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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