Cape Town: Branch Manager – Road Freight & Logistics posted by Qetello

About the Opportunity

A well-established national road freight and logistics company is seeking an experienced and results-driven Branch Manager to lead and manage its Cape Town operations.

This is a senior operational leadership role suited to a candidate with strong road freight experience, proven people-management capability, and a hands-on approach to operational excellence, compliance, and client service.

Key Responsibilities

1. Operational Management

• Oversee day-to-day branch operations to ensure efficient, cost-effective, and on-time service delivery

• Plan, coordinate, and optimise the use of vehicles, staff, and operational resources

• Implement and enforce health, safety, and operational procedures to ensure compliance and minimise risk

2. Team Leadership & People Management

• Lead, motivate, train, and develop a high-performing branch team

• Create a positive, accountable, and performance-driven work culture

• Conduct performance reviews and manage discipline, coaching, and development

3. Client & Stakeholder Management

• Maintain strong relationships with existing clients and ensure high service levels

• Resolve client queries, escalations, and operational issues effectively

• Identify opportunities for operational improvement and business growth in collaboration with sales teams

4. Financial & Performance Management

• Manage and control branch budgets and operational costs

• Monitor branch performance against operational and financial targets

• Work closely with finance to ensure accurate billing, reporting, and cost control

5. Compliance, Risk & Quality Assurance

• Ensure compliance with company policies, transport regulations, and industry standards

• Implement and monitor quality control and operational audit processes

• Continuously assess and improve branch efficiency and service delivery

Minimum Requirements

• Grade 12 / Matric (non-negotiable)

• Diploma or Degree in Business Management, Logistics, Transport, or related field (advantageous)

• Minimum 5 years experience in road freight / logistics, with at least 5 years in a management or leadership role

• Strong operational, people-management, and decision-making skills

• Solid understanding of transport legislation, fleet operations, and logistics best practices

• Excellent communication, planning, and problem-solving abilities

• Proficient in Microsoft Office

Remuneration & Benefits

• Market-related remuneration package

• Benefits may include:

  • Medical Aid subsidy

  • Provident Fund

  • Death & Disability Cover

How to Apply

Applications must be submitted online.

If you do not receive feedback within 14 days, please consider your application unsuccessful.