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Cape Town City Centre: Administrator

Cape Town City Centre: Administrator

Posted on 2025-07-04 00:00:00

Job Summary

Job Overview: We are seeking a dedicated Administrator to support our Sales and Operations teams by managing orders, customer inquiries, invoicing, and office activities. The ideal candidate will ensure smooth operations, maintain accurate records, and provide exceptional customer service. Key Responsibilities: Respond to customer inquiries and process orders efficiently. Support the Sales team by preparing quotes and following up on orders. Accurately process invoices within set timelines and resolve any customer queries. Assist with compliance, document management, and office equipment maintenance. Monitor cash and banking processes and support financial administration. Qualifications: Matric with basic financial education. 5 years of administration experience, preferably in sales or operations. Proficiency in Microsoft Office and Sage. Strong communication, time management, and organizational skills.

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View Job  Cape Town City Centre: Area Manager

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Cape Town City Centre: Administrator

Cape Town City Centre: Administrator

Posted on 2025-06-11 00:00:00

Job Summary

We’re Hiring: Administrator (3-Month Contract) – Cape Town CBD ? Are you an organised, detail-oriented individual with strong admin skills? We’re looking for an Administrator to join a dynamic team based in the Cape Town CBD on a 3-month contract. Key Responsibilities: Onboard new merchants (Sellers and Suppliers) onto the booking portal Data capturing Any ad hoc reporting required for the business General administration duties Training Support Tracking and Escalation Output: (What are you expected to deliver within the scope of your role) Accurate Merchant Onboarding Ensure all new sellers and suppliers are eff ectively onboarded onto the booking portal with complete and accurate information Deliver monthly/weekly onboarding status updates Maintain error-free records of sellers Deliver regular updates to ensure information is always current Timely and Accurate Reporting Efficient Response to Customer Issues Ensure all customer service tickets are allocated and processed within SLA timelines Track and report unresolved issues requiring escalation Document and Workfl ow Management Improved Communication with Sellers Respond to queries from merchants related to onboarding, bookings, and portal usage promptly Circulate onboarding guides and FAQs to minimize seller challenges Adherence to Deadlines Ensure all assigned administrative duties are completed on time and meet expectations Monitor internal workfl ows and suggest process adjustments to improve efficiency in administrative operations Coordination Across Teams Skills, Knowledge & Abilities Exceptional organizational and compliance and administrative skills Have a keen eye and attention to detail Must be able to work under pressure and high workloads from time to time Must be able to think outside of the box and be proactive in your approach to your responsibilities A Solutions-oriented and attention to detail – qualitatively (written SOPs and email structure) and quantitatively (charts and tables) Versatile and with an appetite to learn from the experience of others and independently through experimentation and research Ability to handle multiple competing priorities in a fast-paced environment, but also maintain a focus on ranked priorities with the highest strategic impact Must be knowledgeable on Excel, PowerPoint, and Google Workspace Minimum Requirements: Matric (Grade 12) required 1–2 years of administrative experience Proficiency in MS Office, Excel, PowerPoint & Google Workspace Strong attention to detail, organizational skills, and the ability to work under pressure A proactive problem-solver with excellent communication skills A Solutions-oriented and attention to detail – qualitatively (written SOPs and email structure) and quantitatively (charts and tables) Must be knowledgeable on Excel, PowerPoint, and Google Workspace

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