Job Description
About the Role
We are seeking a highly organized and customer-focused Client Liaison Consultant/Team Administrator to join our dynamic team in Cape Town City Centre. As a key support function for our sales department, you will be responsible for managing all administrative tasks, handling customer enquiries, and ensuring seamless order fulfilment. If you have excellent communication skills, attention to detail, and the ability to multitask, we encourage you to apply.
Key Responsibilities
- Manage all administrative tasks related to the sales department, including quotations, sales orders, and invoicing.
- Handle incoming customer enquiries via phone and email, providing accurate information and exceptional service.
- Assist the sales team with preparing proposals, price lists, and product documentation.
- Maintain and update customer records, databases, and filing systems.
- Liaise with internal departments such as logistics, accounts, and warehouse to ensure accurate and timely order fulfilment.
- Follow up on outstanding quotes and provide customers with updates on orders and delivery timelines.
- Monitor stock levels and coordinate with purchasing departments when required.
- Prepare weekly and monthly sales reports for management.
- Ensure office processes and procedures run smoothly and efficiently.
- Assist with general office duties such as answering phones, welcoming visitors, and coordinating meetings when needed.
Requirements
- Matric
- Minimum 24 years experience in a sales administration, office administration, or customer service role
- Strong verbal and written communication skills with excellent email and telephone etiquette
- High level of computer literacy (MS Office; experience with CRM or ERP systems an advantage)
- Strong attention to detail and accuracy in documentation
Qualifications
- Matric
Salary & Benefits
Salary: R dependent on experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Cape Town Region
The admin, clerical, and secretarial roles in Cape Town region are typically found across various industries, with the financial services sector often being a common employer. Generally, these positions require administrative support to ensure efficient office operations, communication, and record-keeping. Typically, individuals in this field work in a fast-paced environment, providing essential support to teams and organisations.
In terms of compensation, salaries for admin, clerical, and secretarial roles vary widely depending on factors such as experience, company size, industry sector, and level of seniority. Broadly speaking, common salary ranges for these positions range from R30 000 to R60 000 per annum, although it’s essential to note that actual salaries can differ significantly based on individual circumstances. For example, experienced professionals in larger organisations or those working in high-demand industries may earn higher salaries.
Common skills required for admin, clerical, and secretarial roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, time management, and adaptability. Additionally, having experience with HR systems, accounts payable, and inventory management can be beneficial in some instances. Typically, individuals in this field are expected to be highly organised, efficient, and able to work well under pressure.
These roles are commonly found in a range of industries, including financial services, technology, manufacturing, and healthcare. In the finance sector, for instance, administrative professionals may support investment teams or manage accounts payable and receivable. In the technology industry, they may provide technical support or assist with project coordination. Manufacturing organisations often require admin staff to handle logistics, inventory management, and order processing.
Career development opportunities for individuals in this field are generally good, with many graduates progressing into senior administrative roles or moving into related fields such as human resources, marketing, or business administration. With experience and additional training, admin professionals can advance to specialist positions, such as executive assistants, operations managers, or team leaders.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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