Job Description
About the Role
Hire Resolve is seeking an experienced and dynamic HR Operations Manager to join their team in Cape Town, WC. The HR Operations Manager plays a pivotal role in driving the transformation of the human resources function, ensuring alignment with the company’s evolving strategies.
Key Responsibilities
- Manual Implementation
- Roll-out and embed HR policies, standards, and practices.
- Conduct training sessions for managers and employees.
- Lead change management initiatives aligned with business strategy.
- Performance Management
- Implement and maintain performance frameworks.
- Coach managers in setting goals and managing performance.
- Promote continuous feedback culture.
- Use data for decision-making and reporting to leadership.
- Optimize HR systems and workflows (recruitment, onboarding, payroll, etc.).
- Ensure compliance with labor laws and internal policies.
- Drive process improvement for HR service delivery.
- Conduct workforce planning and manage employee lifecycle processes.
- Analyze HR metrics for trends and improvements.
- Champion employee engagement and retention strategies.
- Handle disputes and promote a collaborative environment.
- Drive wellness and inclusion initiatives.
- Act as a strategic business partner to leadership.
- Lead and develop the HR operations team.
- Collaborate cross-functionally with operations and production teams.
- Assess and address own development needs.
Requirements
- Grade 12 (Secondary Education)
- Bachelor’s degree (preferably in Human Resources or a related field)
- Minimum 5 years experience in a senior HR management role
- Strong generalist HR and specialist Industrial Relations (IR) experience
- In-depth knowledge of HR and IR practices, including disciplinary procedures, hearings, and arbitrations
- Understanding of all HR pillars as defined by SABPP
- Strategic planning experience
- Strong analytical and problem-solving skills; able to make data-driven decisions
- Excellent collaboration and influencing skills across all levels of the organization
- Well-developed leadership and team management abilities
- Excellent organisational, time management, and communication skills (English & Afrikaans)
- High emotional intelligence and interpersonal skills
- Ability to identify and respond to risks and opportunities
- Business acumen and entrepreneurial thinking
- Advanced computer literacy
- Ability to build well-aligned, supportive teams
- Capable of making sound decisions at strategic, tactical, and operational levels
- Accountable for all HR operations with effective escalation structures
- Sets a benchmark for transparent, open, and responsive communication
Qualifications
No formal qualifications mentioned.
Salary & Benefits
Salary: negotiable. Our client is offering a highly competitive salary for this role based on experience.
Contact Information
Contact Hire Resolve for your next career-changing move.
- Email: [hireresolve.us@za](mailto:hireresolve.us@za)
- Website: hireresolve.us
- LinkedIn: Hire Resolve
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Human Resource Jobs in Western Cape
The Human Resource (HR) field in the Western Cape, South Africa is generally a growing industry, with a high demand for professionals who can manage and develop talent within organisations. Typically, HR roles are found in various sectors, including technology, financial services, manufacturing, and healthcare.
In terms of salary expectations, it’s common to find HR professionals earning between R500 000 to R1 million per annum, although this range can vary greatly depending on factors such as experience, company size, industry sector, and specific job requirements. For instance, senior HR managers or those in corporate roles may earn at the higher end of this spectrum, while entry-level HR assistants may start around the lower end.
Common skills for HR professionals include strong communication and interpersonal skills, ability to build relationships with employees and management, knowledge of employment laws and labour regulations, proficiency in HR software such as SAP or Workday, analytical and problem-solving skills, and a solid understanding of organisational development principles. Other relevant skills often include project management, conflict resolution, coaching and training, and data analysis.
The Western Cape is home to various industries that commonly employ HR professionals, including the technology industry, where companies like Google and Microsoft have a significant presence. Financial services sector companies, such as banks and insurance providers, also require skilled HR staff to manage employee relations and talent development. Additionally, manufacturing sector companies, particularly in the automotive or pharmaceutical industries, often need HR specialists to oversee labour practices and ensure compliance with regulations.
Career progression for HR professionals is generally positive, with opportunities for growth into senior roles such as director of human resources or organisational development manager. Many HR practitioners also pursue advanced degrees, such as a Master’s in Business Administration (MBA) or a Postgraduate Diploma in Human Resources Management, to further develop their skills and advance their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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