Job Title: E-Commerce & Sales Support Employment Type: Full-Time Location: Cape Town

Salary:

R15,000 – R20,000 CTC (Based on Experience) About the Role Our Client is looking for an detail-oriented and customer-focused professional with experience in e-commerce and sales support. We are looking for a dynamic individual to join our team as an E-Commerce & Sales Support Specialist . This role offers an exciting opportunity to manage online operations while providing crucial administrative support to our sales team. Key Responsibilities E-Commerce Support (40%) Manage and maintain the company’s e-commerce platform, ensuring accurate and up-to-date product listings, pricing, and inventory levels. Handle online customer inquiries, orders, and returns, ensuring a seamless shopping experience. Monitor website performance, identify areas for improvement, and collaborate with relevant teams to implement changes. Generate and analyze e-commerce sales reports to track performance and identify trends. Work with the marketing team to plan and execute online promotions and campaigns. Sales Support Administration (60%) Prepare and process sales quotes, invoices, and other sales-related documentation. Assist the sales team in tracking leads, updating CRM systems, and maintaining accurate records. Support inventory management by monitoring stock levels and coordinating replenishment. Identify upselling opportunities and recommend additional products or services to clients. Collaborate with the sales team to achieve revenue targets and improve customer satisfaction. What We’re Looking For Experience : Minimum 2-5 years of experience in e-commerce operations, sales support, or a related role. Familiarity with e-commerce platforms and CRM systems is a plus. Skills : Excellent organizational, communication, and multitasking abilities. Strong attention to detail and problem-solving skills. Tech Savvy : Proficiency in e-commerce management tools. Customer Focus : A dedication to delivering outstanding service and building strong client relationships. Sales Acumen : Ability to recognize and act on sales opportunities to support growth. Why Join Us? Competitive salary based on experience. Opportunity to work in a dynamic and growing e-commerce environment. Supportive team culture with professional development opportunities. If you are passionate about e-commerce and sales support and are eager to contribute to a growing business, we’d love to hear from you

E-Commerce & Sales Support position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2025-02-04 in the Sales category