Cape Town City Centre: Estates Manager

Key Responsibilities Financials & Growth Retain 80% of the companys existing client base annually. Generate at least one new business lead per month from a new source or agent. Share valuable market intelligence and trends. Maintain 100% accuracy in all matters and escalate any threats to Directors promptly. Meet agreed-upon monthly targets consistently. File & Workflow Management Review all new estate matters within 24 hours and allocate accordingly. Escalate complex or problematic files to Directors within 24 hours. Scrutinize contracts effectively and manage matters on WIP. Process & Team Management Oversee daily staff performance and task execution. Ensure accurate and timely weekly progress reports to agents, clients, and sources. Maintain document quality and completeness during client consultations. Ensure team adherence to all system processes and turnaround times (TAT) for: Workflow management Pre-prepping & prepping Compliance standards What Were Looking For Admitted Conveyancer (essential) 5 years’ experience managing Estate Transfers Strong leadership and team management skills Excellent verbal and written communication abilities Exceptional attention to detail and organisational capabilities Business development mindset and drive to grow the Estates division Sound knowledge of conveyancing systems and relevant legal procedures