Menu Close

Cape Town City Centre: Groups Product Manager

Cape Town City Centre: Groups Product Manager

Posted on 2025-05-01 00:00:00

Employer Unspecified
Category Customer service / support
Location Cape Town Region  / Cape Town City Centre

Job Summary

Duties: Supplier Management: Build and nurture strong supplier relationships. Manage the Group Supplier database and ensure supplier compliance. Identify potential group suppliers throughout Southern Africa. Request Group/Series rates, terms, and information, and conduct year-on-year comparisons. Negotiate favourable rate agreements. Handle supplier queries, guest feedback, and refund requests. Oversee the loading timelines of Group Rates onto various quoting and booking platforms. Keep the Groups Division updated with supplier information. Reporting on supplier information. Agent Relationship: Act as the key liaison for group agents regarding supplier selection, changes, and allocation of services after coordination with the Head of Sales & Marketing. Ensure effective communication and alignment with agents to support seamless group planning. Oversee all booking grids and supplier allotments, ensuring second-choice alternatives are in place for any gaps or availability issues. Cross-Departmental: Conduct regular meetings with the Reservations Department to monitor availability, flag potential issues, and align operational logistics. Collaborate closely with Quality Control to ensure feedback loops are closed and any client complaints or service concerns are addressed effectively and promptly, and refunds are received. Work collaboratively with other departments (Operations, Sales, etc.) to align on group-specific product delivery and service quality expectations. Training and Development: Set up supplier training sessions, product presentations, and site inspections for the Groups Division. Organise educational trips and workshops for the Groups Sales Team. Assist with the planning of Agent Familiarization trips. Communication and Content Creation: Assist with content for internal and external newsletters. General: Ensure adherence to company policies and procedures. Oversee daily operations and ensure team productivity. Implement quality control measures and continuous improvement initiatives. Collaborate with management to align departmental goals with company objectives. Conduct performance evaluations and implement improvement plans. Strategic Planning. Oversee daily operations and ensure team productivity. Reports on team performance. Requirements: Grade 12 Relevant qualification in Travel, Tourism, Hospitality, or Business Administration (preferred). Minimum of 5 years experience in Product or Groups sales within the Travel Industry In-depth knowledge of Southern African tourism destinations. A service-focused approach with the ability to handle pressure and tight deadlines. A proactive, problem-solving attitude and ability to work independently as well as part of a team. Strong communication and organizational skills, with an ability to manage multiple tasks efficiently. Ability to establish and maintain effective working relationships with both clients and suppliers. Advanced knowledge of Microsoft Office and proven track record in use thereof. High level of professionalism and reliability. Knowledge of local and regional tourism offerings and suppliers is a bonus. Willingness to occasionally assist with ad hoc projects or additional tasks as directed by Management.

View Job  South Africa: Senior Pro Fitness Instructor

Click Go Apply to apply online!

Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town City Centre, Cape Town Region


More jobs in Cape Town City Centre




More jobs in Cape Town Region




Browse Customer service / support Jobs




Browse Unspecified Jobs



Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions

Cape Town: DevOps Engineer (Support) posted by Construct Executive Search

Applicants must have the following requirementsMust have a Matric Certificate.Must have 6-8 years of experience as a DevOps Engineer in a software...


View Job
DevOps Engineer (Support)

Northern Suburbs: BOILERMAKERS – Based In Cape Town posted by Tom Nel Recruitment

Leading Progressive Manufacturing company seeks a number of Boilermakers urgently for six month contracts.Key experience of 3-5 Years post apprenticeship...


View Job
BOILERMAKERS – Based In Cape Town

Cape Town: Junior Accountant posted by Africa Thinking Management Solutions

Job Advertisement Junior AccountantLocation Cape Town -Observatory Company Africa Thinking Management SolutionsAfrica Thinking Management Solutions is...


View Job
Junior Accountant

Eastern Cape: Town Planner (JB5167) posted by Kontak Recruitment

Town Planner JB5167 Chintsa, Eastern CapeCompensation Range R40 45 000 CTC per month Negotiable Category EngineeringLead zoning, rezoning, and land use...


View Job
Town Planner (JB5167)

Cape Town: Roof sheeter – Urgently Needed posted by Batt Master Roofing and Guttering

Roof sheeter needed Must be able to remove and install roof sheets etc and waterproofing for maintenance company Work in fascias as wellWork experience a...

View Job  Newlands: Accountant

View Job
Roof sheeter – Urgently Needed

Cape Town: Sales Administrator – IT Industry posted by The Vocation Station

Are you a proactive and detail-oriented professional with a knack for client service and relationship management in the IT Distribution space? Were looking...


View Job
Sales Administrator – IT Industry

Cape Town: Junior System Support Engineer posted by The Vocation Station

Are you an enthusiastic IT professional with a passion for delivering top-notch support to diverse customers? Our client is looking for a Remote Support...


View Job
Junior System Support Engineer

Cape Town: Electrical Engineer – Building Services posted by Business Recruitment Services

This role requires collaboration with multidisciplinary teams and clients to deliver fit-for-purpose solutions that surpass industry best practices and...


View Job
Electrical Engineer – Building Services

Cape Town: Intermediate SHERQ Officer posted by Construct Executive Search

Applicants must have the following requirementsMust have a Bachelors Degree or National Diploma in Safety Management or Occupational Health and Safety. Must...


View Job
Intermediate SHERQ Officer

Cape Town: Business Development Manager – Urgently Needed posted by One Source ICT

One Source ICT is an innovative technology company specializing in Information and Communication Technology ICT solutions. With a focus on excellence and...


View Job
Business Development Manager – Urgently Needed

Cape Town: Senior Construction Contracts Manager posted by Construct Executive Search

Applicants must have the following requirementsMust have a Bachelors Degree or Diploma in Building or Civil Engineering.Must be registered with SACPCMP as a...


View Job
Senior Construction Contracts Manager

Cape Town: IT Manager – Urgently needed posted by Edelson & Associates

IT Manager Cape Town R45000 NEG Working Knowledge of Microsoft Admin Centres and Licensing. Knowledge of SQL database Management. Also on site...


View Job
IT Manager – Urgently needed

Cape Town: QUANTITY SURVEYORS posted by Furipoint pty,ltd

Furipoint is excited to announce that we are currently expanding our team and are looking for highly motivated and skilled professionals to fill the...


View Job
QUANTITY SURVEYORS

Cape Town: SITE AGENT posted by Furipoint pty,ltd

Furipoint is excited to announce that we are currently expanding our team and are looking for highly motivated and skilled professionals to fill the Site...


View Job
SITE AGENT

Cape Town City Centre: Food Safety and Quality Manager

Our client seeks a proactive manager who isnt afraid to roll up their sleeves and dive into the work. They are a close-knit, family-style business, not a...

View Job  East London: Service Manager (Customer Centric) - East London

View Job
Food Safety and Quality Manager

Cape Town City Centre: Industrial Engineer

SSubs R 40000 - neg Industrial Engineer needed for a packaging production company Tertiary qualification in industrial engineering. At least 18 months of...


View Job
Industrial Engineer

Cape Town City Centre: Resident Engineer

Qualifications and Requirements BScBTech in Civil Engineering Registered with ECSA as a Professional Civil TechnologistCivil Engineer Minimum 15 years Post...


View Job
Resident Engineer

Cape Town City Centre: Head of Operations – Commercial Focus for Import/Export Manufacturing

PURPOSE Overall responsibility for the management of the procurement, logistics and technical compliance functions of our client, in support of revenue...


View Job
Head of Operations – Commercial Focus for Import/Export Manufacturing

Cape Town City Centre: Structural Engineer

Minimum Requirements Bachelors degree in civil engineering BScBeng or BTech in Structural Engineering Professional registration with ECSA is required...


View Job
Structural Engineer

Cape Town City Centre: IT Infrastructure L2 Engineer

About the Company Our client is a global leader in IT services and technology , headquartered in the UK with 25 years of industry expertise . They are...


View Job
IT Infrastructure L2 Engineer

Cape Town City Centre: Property Service Manager

About Us Maintenance management of building services, all mechanical, electrical, structural, and civil aspects of each asset within the official investment...


View Job
Property Service Manager

Cape Town City Centre: Cost Controller | The Silo Hotel

The Cost Controller at The Silo Hotel is responsible for managing the pricing structure and stock management systems at the hotel, in order to improve...


View Job
Cost Controller | The Silo Hotel

Cape Town City Centre: Project Manager

What Youâll Do Plan, execute, and oversee property renovation, upgrade, and development projects Manage project timelines, budgets, and resources to ensure...


View Job
Project Manager

Cape Town City Centre: Electrical Technician

Responsibilities Technical audits on properties. Examine under recoveries from a technical perspective. Make technical drawings of metering reticulation of...


View Job
Electrical Technician

Cape Town City Centre: Corporate Assistant

Key Responsibilities Manage corporate travel bookings, including flights, accommodation, and visas. Assist in marketing activities event coordination,...


View Job
Corporate Assistant

Share this to someone who needs a job:
Posted in Customer service / support, Jobs in Cape Town City Centre, Jobs in Cape Town Region
Tagged ,

More Jobs in Your Area