Insurance Operations Assistant
Posted on 2025-04-09
| Salary | 25000 Monthly |
|---|---|
| Category | Admin Clerical Secretarial |
| Location | Cape Town Region / Cape Town City Centre |
Job Summary
Responsibilities:
Operational & Administrative & Claims Support Perform general operational and administrative support Manage and maintain internal data and systems. Coordinate all aspects of policy servicing, including renewals, amendments, and endorsements. Create and analyse quote comparisons for client proposals. Provide administrative support across the full claims process including documentation, progress tracking, and liaison with relevant parties Liaise with clients, insurers, and service providers as needed Manage client communication, appointments, and follow-ups Support complaints handling and ensure a high standard of service Client & Stakeholder Engagement Serve as a primary contact for insurer and client communication. Follow up on outstanding requirements with insurers and clients to maintain workflow Ensure clear, professional, and timely client interactions via phone and email. Qualifications and Skills and Experience: Meticulous attention to detail and high accuracy levels. Ability to quickly learn and adapt to technology platforms. Strong verbal and written communication skills in both Afrikaans and English. Excellent telephone etiquette and client service approach.
Insurance Operations Assistant position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2025-04-09 in the Admin Clerical Secretarial category
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