Cape Town City Centre: Insurance Sales Team Leader

July 19, 2025 Jobs in Cape Peninsula

Cape Town City Centre: Insurance Sales Team Leader

Posted on 2025-07-19 00:00:00

Employer	Unspecified
Category	Sales
Location	Cape Town Region / Cape Town City Centre

Job Summary

Insurance Sales Team Leader Department: Sales (Bank Insurance Campaign) Reports To: Operations Manager Location: Cape Town CBD Job Purpose: To lead and manage a high-performing team of insurance sales agents in a BPO environment, ensuring that sales targets, compliance requirements, and service levels are consistently met or exceeded. The role focuses on driving team performance, providing coaching, and ensuring strict adherence to industry regulations. Key Responsibilities: Manage a team of inbound or outbound sales agents selling life and legacy, funeral, or short-term insurance products. Drive the achievement of daily, weekly, and monthly sales targets (e.g., conversions, policy activations, premium targets). Monitor real-time performance metrics including talk time, adherence, QA scores, and sales compliance. Conduct regular coaching sessions, call listening, and performance feedback to improve agent capability. Ensure 100% compliance with regulatory frameworks during all sales processes. Collaborate with QA, Training, and Compliance departments to ensure quality and policy alignment. Handle escalations from agents and clients, ensuring a professional and compliant resolution. Maintain accurate records of team performance and prepare reports for management and client reviews. Assist in recruitment, onboarding, and mentoring of new sales agents. Drive motivation, engagement, and recognition initiatives within the team. Minimum Requirements: Clear criminal record Clear ITC Education: Matric / Grade 12 (essential) FAIS accredited (RE5) – advantageous Experience: 2 years’ experience in a BPO or call center environment on an insurance sales campaign Knowledge of regulatory requirements Proven track record in exceeding sales targets through team leadership Technical Skills: Strong Excel/Google Sheets skills for tracking and reporting Familiar with QA scorecards, scripting, and compliance frameworks Key Competencies: Target-driven and results-oriented Strong leadership and coaching ability High attention to compliance and quality Excellent communication and conflict resolution skills Analytical and performance-focused mindset Ability to thrive in a fast-paced, KPI-driven environment

View Job Cape Town: SAIPA Learnership posted by Hire Resolve

Click Go Apply to apply online!

Get Similar Job Alerts

More jobs in Cape Town City Centre

More jobs in Cape Town Region

Browse Sales Jobs

Browse Unspecified Jobs

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions

Cape Town: Brand Manager posted by Kendrick Recruitment

Brand Manager Luxury Restaurant Group Cape Town Salary R35,000 R40,000 Negotiable, Dependent on Experience Location Cape TownKendrick Recruitment is...

View Job
Brand Manager

Cape Town: Guest Relations Manager posted by Kendrick Recruitment

Guest Relations Manager Luxury Travel Company Cape Town Salary R45,000Kendrick Recruitment is now seeking an enthusiastic and dynamic Guest Relations...

View Job
Guest Relations Manager

Cape Town: Production Manager posted by FROGG Recruitment

Production Manager Cape Town Our Food Manufacturing client in Cape Town Area is looking for a production manager with 5 years experience in Food...

View Job
Production Manager

Cape Town: German Customer Service (C1/C2) posted by abc worldwide

Job Description for the German-Speaking Customer Service Agent positionJob Title German-Speaking Customer Service AgentIndustry Sales of Accounting...

View Job
German Customer Service (C1/C2)

Cape Town: Debtors and Banking Clerk posted by SET Consulting

Debtors and Banking ClerkR300k NegCape TownExcellent career opportunity with medium sized FMCG Group. Reporting to the Senior Accountant you will be...

View Job
Debtors and Banking Clerk

Cape Town: Mechanical Engineer CPT posted by Pro Tem

My client is seeking a qualified individual to join our team as Mechanical and Fire Engineer. In this role, you will take charge of Mechanical and Fire...

View Job
Mechanical Engineer CPT

Cape Town: 2nd Line IT Support posted by Mindmatch Consulting

Summary and purpose of the JobProvide investigation of customer incidents escalated to the team, quickly triage, and bring the case to resolution.Become an...

View Job Cape Town City Centre: Junior Sales Representative

View Job
2nd Line IT Support

Cape Town: Marketing & Communications Manager posted by O’Brien Recruitment

Were Hiring Marketing Manager Real Estate Cape Town De WaterkantAre you a creative and strategic marketing professional with a passion for real estate?...

View Job
Marketing & Communications Manager

Cape Town: Office Administrator posted by Southey Contracting Offshore Division

Key Performance Areas amp DutiesResilience and Interpersonal Skills Demonstrate resilience and possess excellent interpersonal skills to effectively...

View Job
Office Administrator

Cape Town: Structural Engineer CPT posted by Pro Tem

Mu client is looking for a Structural Engineer with a curious attitude and thirst for knowledge to join our dynamic and innovative team. The applicant will...

View Job
Structural Engineer CPT

Cape Town: Senior Account Executive posted by WatersEdge Solutions

Senior Account ExecutiveLocation South Africa 80 Remote 20 In-Office or Client SiteEmployment Type Full-TimeIndustry SaaS Data Commercialisation ...

View Job
Senior Account Executive

Cape Town: Senior Strategic Sales Consultant posted by WatersEdge Solutions

WatersEdge Solutions is partnering with a market innovator in data commercialisation to recruit a Senior Strategic Sales Consultant. This senior role is...

View Job
Senior Strategic Sales Consultant

Cape Town: Production Planner – Cape Town posted by Hire Resolve

A leading manufacturer in the consumer goods sector is seeking a detail-oriented and proactive Production Planner to join their team in Cape Town. The...

View Job
Production Planner – Cape Town

Cape Town: Junior Cost Estimator / Quantity Surveyor (12 month Contract) posted by Time Personnel

REQUIREMENTSnbspBtech degree or Advanced Diploma in Quantity Surveying, or Cost Accounting qualificationMinimum 3 yearsrsquo experience in the...

View Job
Junior Cost Estimator / Quantity Surveyor (12 month Contract)

Cape Town: Design, Preflight & Social Media Specialist posted by Print-tag

Design PreflightReview and prepare client artwork for production.Ensure files meet technical specifications bleed, resolution, colour.Liaise with the...

View Job
Design, Preflight & Social Media Specialist

Cape Town: Warehouse Logistics Supervisor posted by FROGG Recruitment

Warehouse amp Logistics Supervisor Richwood, MilnertonOur client is looking for a Warehouse amp Logistics Supervisor with 5 years experience as a...

View Job Cape Town: International Inbound Debt Sales Consultant posted by CallForce

View Job
Warehouse Logistics Supervisor

Share this to someone who needs a job:

Posted in Jobs in Cape Peninsula, Jobs in Cape Town City Centre, Jobs in Cape Town Region

Tagged Sales

Cape Town City Centre: Insurance Sales Team Leader

Cape Town City Centre: Insurance Sales Team Leader

Job Summary

Get Similar Job Alerts

More related positions

Cape Town: Brand Manager posted by Kendrick Recruitment

Cape Town: Guest Relations Manager posted by Kendrick Recruitment

Cape Town: Production Manager posted by FROGG Recruitment

Cape Town: German Customer Service (C1/C2) posted by abc worldwide

Cape Town: Debtors and Banking Clerk posted by SET Consulting

Cape Town: Mechanical Engineer CPT posted by Pro Tem

Cape Town: 2nd Line IT Support posted by Mindmatch Consulting

Cape Town: Marketing & Communications Manager posted by O’Brien Recruitment

Cape Town: Office Administrator posted by Southey Contracting Offshore Division

Cape Town: Structural Engineer CPT posted by Pro Tem

Cape Town: Senior Account Executive posted by WatersEdge Solutions

Cape Town: Senior Strategic Sales Consultant posted by WatersEdge Solutions

Cape Town: Production Planner – Cape Town posted by Hire Resolve

Cape Town: Junior Cost Estimator / Quantity Surveyor (12 month Contract) posted by Time Personnel

Cape Town: Design, Preflight & Social Media Specialist posted by Print-tag

Cape Town: Warehouse Logistics Supervisor posted by FROGG Recruitment

Cape Town: External Technical Sales Representative posted by FROGG Recruitment

Western Cape: General Worker – Cape Town posted by Jordan Human Resources

Cape Town: Business Improvement Engineer/Manager (Contract) (CPT) posted by Datafin

Cape Town: Personal Assistant to Sales (CPT Onsite) posted by Datafin

Cape Town: Continuous Improvement (CI) Coach (CPT) posted by Datafin

Cape Town: Sales Consultant (Property) (CPT Onsite) posted by Datafin

Cape Town: SQL Reporting Systems Support Specialist (Financial Services) (CPT Hybrid) posted by Datafin

Cape Town: Underwriting Administrator (SwissRe) (CPT Hybrid) posted by Datafin

Cape Town: New Business & Customer Service Manager posted by Talent Shore PTY Ltd

What do the people say?

Cape Town City Centre: Insurance Sales Team Leader

Cape Town City Centre: Insurance Sales Team Leader

Job Summary

Get Similar Job Alerts

More related positions

More Jobs in Your Area

What do the people say?