Cape Town City Centre: Internal Sales Consultant

MINIMUM REQUIREMENTS Matric plus a minimum of 3 years Internal Sales experience in the Industrial Equipment/Marine industry Strong numerical aptitude understanding of financial and sales-related calculations Highly proficient in Microsoft Office and general computer applications KEY RESPONSIBILITIES Handle customer inquiries efficiently and professionally by phone, email or in person Provide accurate and timely quotes in line with customer expectations and internal procedures Foster strong customer relationships by offering effective product solutions and advice Ensure all transactional documentation (invoices, delivery notes, certificates etc.) is accurate and complete Maintain accurate filing systems (including POD”s and related documentation) Minimise credit notes by capturing correct customer and order information upfront Promote a cooperative team environment assist colleagues, when possible, to ensure deadlines and targets are met Communicate clearly and effectively with team members take and relay messages promptly Support the Store team by managing realistic customer expectations and delivery timelines Continuously improve knowledge of products and their applications to better assist clients Provide tailored solutions that help customers get the job done efficiently and effectively