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Cape Town City Centre: Junior Duty Manager

Date 2024-09-06
Job Title Junior Duty Manager
Employer
More Information
Salary
Category Catering Hospitality
Location Cape Town Region
/ Cape Town City Centre

Job Summary

Jnr Duty Manager Role Description Full-time role for a junior Duty Manager at on of the top hotel in Cape Town. The Duty Manager will be responsible for overseeing daily hotel operations (Front Office as well as F&B), managing guest inquiries and requests, supervising staff, ensuring guest satisfaction, and maintaining high standards of service. The Duty Manager will also be responsible for managing and resolving any issues that may arise during the guest`s stay. Reports to: Director of F&B Subordinated positions (titles): Nil Work Hours: Standard Hospitality shift (06:00 – 15:00; 14:00 – 23:00) Benefits: Discovery Medical Aid – 50% contribution for self, spouse and up to 3 children Momentum Provident and Risk Fund – 6% 6% Company contribution Subsidised undercover parking – Employee cost – R300 p/month Uniform Qualifications Formal qualification in Hospitality advantageous Experience in the hospitality industry (in both Rooms and F&B) preferably Working knowledge of Opera & Micros International experience advantageous Person Specifications: Excellent communication and interpersonal skills Strong leadership and problem-solving abilities Ability to work well in a team Competencies: Ability to multitask and prioritize tasks effectively Customer service-oriented mindset Attention to detail and strong organizational skills Fast & accurate data entry skills Knowledge of hotel operations and procedures Driver’s license essential Key Performance Indicators & Conduct

Requirements:

Highly professional and well groomed High professional standard of customer service, ascertained through feedback from internal and external customers Display a ` can-do` attitude when assisting other departments

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Junior Duty Manager position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2024-09-06 in the Catering Hospitality category

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Posted in Jobs in Cape Town City Centre, Jobs in Cape Town Region

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