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Cape Town City Centre: Law Enforcement Officer – PSIRA – Vehicle Tracking – AA/EE – Cape Town

Cape Town City Centre: Law Enforcement Officer – PSIRA – Vehicle Tracking – AA/EE – Cape Town

Posted on 2025-08-29 00:00:00

Employer Unspecified
Category Legal
Location Cape Town Region  / Cape Town City Centre

Job Summary

Law Enforcement Liaison Officer PSIRA – Vehicle Tracking – AA/EE – Cape Town Introduction: Company is seeking a dedicated Law Enforcement Liaison Officer to strengthen our operations in the recovery of stolen and hijacked vehicles. The successful candidate will play a critical role in achieving recovery targets while fostering strong relationships with law enforcement and private security partners. Minimum Requirements Matric (Grade 12) or equivalent qualification. Minimum 5 years law enforcement or private security (PSI) experience. Strong knowledge of SAPS operations. Solid understanding of Criminal Law and the Criminal Procedure Act. Knowledge of Western Cape demographics. Willingness to travel, work shifts, weekends, and public holidays. Drivers licence and own reliable transport. Excellent verbal and written communication. Computer literacy | PSIRA Grade C registration. Firearm competency (handgun for business purposes). Armed Response certification. Advantageous : Operational experience in physical tracking of vehicles. Operational Activities: Recover stolen or hijacked vehicles. Implement Companys vehicle recovery processes to enhance efficiency. Act as a point of contact between Companys Emergency Control Centre and law enforcement/PSI partners. Co-ordinate and attend all activations and verifications. Request SAPS or PSI assistance during crime or safety activations. Adhere to crime scene management protocols. Maintain working knowledge of the stolen vehicle recovery ecosystem, SAPS protocols, and the Criminal Procedure Act. Testify in court when required. Ensure vehicle safeguarding and repatriation protocols are followed. Apply knowledge of missing person protocols (SAPS 55). Compile recovery statements and documentation in line with SOPs. Adhere to Companys post-recovery and non-recovery processes. Customer Experience & Service Delivery: Uphold professionalism and customer engagement protocols. Assist customers with vehicle repatriation at SAPS safeguarding units. Provide guidance on recovery processes | Escalate customer queries promptly. Communicate effectively with all stakeholders | Identify customer needs and pain points. Provide feedback to internal teams | Projects & Continuous Improvement Analyse stolen vehicle tactics and modus operandi. Record findings and insights systematically. Recommend and implement recovery and service improvements. Develop and lead initiatives to enhance departmental functioning. Partner with external stakeholders on specialized recovery plans. Attend training and development aligned with IDP and departmental objectives. Provide training to external partners and law enforcement when needed. Compliance: Adhere to company policies, PSIRA regulations, and the Firearms Control Act. Ensure data protection and confidentiality. Maintain accurate record-keeping (statements, firearm bookings, reports). Report theft, losses, or damage to company assets. Uphold professional standards in uniform, vehicles, and conduct. Stay updated on relevant security sector legislation and Companys products/services. Stakeholder Engagement: Build and maintain strong relationships with law enforcement, PSIs, and other stakeholders. Foster cross-functional collaboration within Company. Represent Company at industry-related events. Develop new partnerships and alliances. Implement processes to measure and improve partner and customer satisfaction. Benefits: Medical Aid | Provident Fund | Company Vehicle | Petrol Card | 17 Days Annual Leave

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