Job Description
About the Role
We are seeking a highly skilled Microsoft Systems Engineer to join our team in Cape Town’s City Centre, specifically in Century City. As a key member of our ITSP/Shared Services team, you will be responsible for resolving escalations, implementing changes and projects, and driving process improvements.
Key Responsibilities
- Resolving all escalations from Tier 2 support
- Implementing changes and projects such as version upgrades and migrations
- Proactive optimization and implementation best practice
- Documenting processes and procedures to increase repeatable quality and automation
- Developing relationships and communication throughout the company and with customers
- Conducting implementation of Hardware and Software projects based on Wintel and Virtualization platforms
Requirements
- Minimum 5 years overall experience in IT MSP/Shared Services Environment
- Advanced experience with Windows 2012 R2 / 2016 / 2019/ 2022
- Intermediate to advanced experience with Active Directory, DNS, DHCP, IIS, PKI etc.
- Intermediate to advanced experience with VMware vSphere 5.5 or above
- Intermediate to advanced experience with Hyper-V 2012 or above
- Good understanding of IP addressing and subnetting
- Fundamental understanding of mass storage like SANs and NAS devices
- Fundamental understanding of VLANs, routing, firewall behaviour, packet shaping etc.
- Comfortable working in server rooms/datacentres racking and cabling up kit
- Strong communication (both written and verbal) and comfortable face-to-face
Qualifications
- MCSA | MCSE or relevant Microsoft role-based certifications from the Azure and Microsoft 365 lists
- Exchange | O365 VCP-DCV (VMware Certified Professional) or Hyper-V Veeam
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Cape Town Region
The IT and computing industry in the Cape Town region is generally thriving, with a strong demand for skilled professionals in fields such as software development, data analytics, and cybersecurity. Typically, these roles are found across various sectors, including technology, finance, healthcare, and education. As a result, career opportunities in this field are often diverse and abundant.
In terms of salary ranges, it’s common to find IT and computing professionals earning between R400 000 to R1 200 000 per annum, depending on factors such as experience, company size, and industry sector. However, please note that these figures are broad estimates and may vary significantly based on individual circumstances. For instance, senior roles or those in larger companies tend to command higher salaries, while entry-level positions may be lower.
Common skills required for IT and computing roles include proficiency in programming languages such as Java, Python, or C++, experience with software development methodologies like Agile or Scrum, knowledge of data structures and algorithms, and familiarity with cloud computing platforms. Additionally, many employers also value skills such as data analysis, problem-solving, and communication.
The technology industry is a significant sector that employs IT professionals in Cape Town, followed by the financial services and manufacturing sectors. Other industries that commonly require these roles include education, healthcare, and government.
For those looking to advance their careers in IT and computing, there are various opportunities for professional development. Typically, this involves obtaining relevant certifications, such as CompTIA or Cisco, and staying up-to-date with industry trends through online courses or workshops. Many employers also provide training and mentorship programs to support employee growth. With experience and continuous learning, it’s possible to move into senior roles or specialise in a particular area of expertise.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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