Mid Level It Engineer
Posted on 2025-03-08
| Category | It Computing Software |
|---|---|
| Location | Cape Town Region / Cape Town City Centre |
Job Summary
Requirements:
– The applicant must be in possession of a relevant qualification or degree in the field of Computer Science or Information Technology and have a minimum of 4 years applicable work experience. – Microsoft certification (e.g., MCSA, MCSE and MCITP) – At least 1 years experience as a CRM administration/coordinator or similar role. – At least 5 years experience in IT infrastructure. – Knowledge of South African IT legislation. – A proven record of experience in a technically suitable IT related field. – Knowledge of Hyper-Converged technologies. – Knowledge of networking technologies, SD-WAN, Wi-Fi, VLANS – Knowledge of domain management and websites. – Knowledge of current ICT technologies and trends. Key Competencies: – Strong analytical abilities, high degree of accuracy and attention to detail – Be proactive and plan for upcoming renewals of software and hardware. – Understand procurement processes and assist with scoping any technical requirements. – Project management for implementations of new IT systems. – Apply laws, regulations, and policies. – Provide technical guidance for ICT problems. – Be customer focused. – Ability to perform consistently under pressure. – Ability to negotiate with service providers. – Work well within a team and Independently – Be prepared to work irregular hours. This includes implementations of new IT systems
Duties:
– Monitor and respond to escalated IT queries and ensure that SLAs are adhered to. – Manage the on-premises Active Directory, Office365 and Azure environments. – Manage and install Virtual Servers (Hyper-converged Clusters) – Backup and restoration troubleshooting and management. – Manage the on-premises Exchange in current Hybrid Environment. – Manage and report on Mimecast Email environment. – Documents network problems and resolution for future reference. – Resolution and work order tracking using IT help desk system. – Troubleshoot system accounts and passwords related issues in active directory, corporate email system, phone system and related applications and services. – Install and maintain PC hardware and software to allow users to access the network. – Proficiency with antivirus & Spyware solutions, backup and disaster recovery applications, network security systems. – Record, document and track the movement of ICT assets. – Provide training and upskilling in various IT applications. – Report to and perform other duties as may be assigned by ICT Manager. – Provide reports for all infrastructure related systems.
Mid Level It Engineer position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2025-03-08 in the It Computing Software category
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