Cape Town City Centre: Parts Salesman

Job Description Key Responsibilities Present, promote, and sell products and services to existing and prospective clients. Build, develop, and maintain strong, professional relationships with current and potential customers. Deliver exceptional customer service and demonstrate a proactive willingness to assist clients at all times. Handle customer queries, complaints, and concerns efficiently, ensuring issues are resolved to achieve maximum customer satisfaction. Manage and monitor all back orders, providing clients with daily feedback and updates. Interpret parts catalogues and assist clients in identifying the correct parts. Prepare sales estimates, quotations, picking slips, and internal transfer documentation. Process internal and external parts invoicing according to branch requirements. Follow up on outstanding back orders daily. Achieve agreed sales targets and contribute to overall branch performance. Participate in standby and after-hours parts sales support on a rotational basis. Attend weekly meetings with management and assist in resolving parts-related matters. Assist with stock takes as required. Maintain excellent timekeeping, attendance, and adherence to company policies and procedures. Perform additional duties as reasonably requested by management. Minimum Requirements & Personal Attributes Matric / Grade 12 or higher qualification. Minimum 12 years experience in a similar sales or parts-related role. Valid Code 8 drivers licence. Strong written and verbal English communication skills. Confident, proactive approach with the ability to anticipate needs and resolve problems. High level of attention to detail. Strong interpersonal and communication skills.