Job Description
About the Role
A dynamic Property Specialist is seeking a technically minded Regional Account Manager to join its George/Garden Route division. The ideal candidate will have excellent customer communication skills, strong negotiation abilities, and a focus on delivering exceptional service. As a Regional Account Manager, you will be responsible for maintaining and growing the company’s business in the Target Area by selling its products and services to both new and existing clients.
Key Responsibilities
- Business Development: New Clients – Find / Source Community Leads.
- Offer the company’s Products and Services to the Communities, based on the pricing and usage terms and conditions.
- Negotiate and close the deal with Communities (enter into a Service Agreement).
- Oversee the implementation of the solution at the client, ensuring it complies with best practice.
- Provide the necessary training and support to the client to enable them to effectively use the system(s).
- Business Development: Existing Clients – Actively manage the relationship with the existing clients.
- Provide training and support services to clients on the company’s products.
- Introduce and potential upsell new features, modules, and/or solutions as and when it becomes available.
- General promotion of usage of the system(s), which includes ensuring best practice system usage is applied as far as possible.
- Administrative and General Functions:
- Report back to the company on a regular basis on sales progress and the status of active clients.
- Interface with the company client management tools & systems and attend company meetings and events.
- Coordinate and manage the interaction between the different solutions and service providers, ensuring clients get a coordinated/managed solution.
- Report back to the company any issues, concerns, and/or unhappiness with clients for it to be addressed timeously.
Requirements
- Matric/Grade 12 with 3-5 years’ experience in a Sales and Marketing role.
- Good understanding of IT, computers, web applications, and various software systems.
- Excellent customer communication skills through all channels.
- Excellent customer relationship management skills.
- Extreme focus on excellent service delivery.
- Ability to negotiate win-win deals with clients.
- Strong sales skills – ability to source leads and close deals with clients.
- Ability to prioritize tasks and client requests.
- Ability to manage and oversee multiple tasks and resources to ensure excellent client service at all time.
Qualifications
- Matric/Grade 12
Salary & Benefits
No information provided in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Cape Town Region
The IT and computing industry in the Cape Town region is generally thriving, with a strong demand for skilled professionals in fields such as software development, data analytics, and cybersecurity. Typically, these roles are found across various sectors, including technology, finance, healthcare, and education. As a result, career opportunities in this field are often diverse and abundant.
In terms of salary ranges, it’s common to find IT and computing professionals earning between R400 000 to R1 200 000 per annum, depending on factors such as experience, company size, and industry sector. However, please note that these figures are broad estimates and may vary significantly based on individual circumstances. For instance, senior roles or those in larger companies tend to command higher salaries, while entry-level positions may be lower.
Common skills required for IT and computing roles include proficiency in programming languages such as Java, Python, or C++, experience with software development methodologies like Agile or Scrum, knowledge of data structures and algorithms, and familiarity with cloud computing platforms. Additionally, many employers also value skills such as data analysis, problem-solving, and communication.
The technology industry is a significant sector that employs IT professionals in Cape Town, followed by the financial services and manufacturing sectors. Other industries that commonly require these roles include education, healthcare, and government.
For those looking to advance their careers in IT and computing, there are various opportunities for professional development. Typically, this involves obtaining relevant certifications, such as CompTIA or Cisco, and staying up-to-date with industry trends through online courses or workshops. Many employers also provide training and mentorship programs to support employee growth. With experience and continuous learning, it’s possible to move into senior roles or specialise in a particular area of expertise.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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