Qualifications Matric Requirements At least 2 years proven experience in similar sales administration roles Proven experience within an FMCG environment holding both sales and supply chain operation. Experience within a food packaging / biodegradable / compostable food packaging environment would be advantageous. Proven experience / capability in performing sales and / or administration operational requirements. Proven customer service and customer retention experience within a sales environment Computer literacy in Google Workspace and MS Suite is essential. Duties Engage directly with walk-in customers and ensure all sales orders are processed accurately and timeously. Resolving telephonic / online sales queries and driving sales. Maintain consistent communication with customers and internal stakeholders regarding order progress and delivery timelines. Maintain records of relevant order documentation and ensure that relevant customer information remains current Work with team members as a collective and contribute to the ongoing improvement of the CPT sales operations. General office duties, including answering phones, assisting walk-in customers & visitors. Organize and maintain efficient filing systems. Oversee the upkeep and cleanliness of the office environment. Manage petty cash for the Cape Town office in line with company procedures. Maintain accurate records of office assets and assist with quarterly asset register reconciliations. Ensure adequate stock levels of office stationery, consumables and kitchen supplies (tea, coffee, milk, etc.). Provide ad hoc administrative support for marketing activities and events. Assist with basic finance administration tasks as directed. Perform any other administrative or sales support tasks as requested by the Office & Sales Operations Manager or Head of Sales. Maintain a positive, cooperative and service-driven approach in all internal and external communications.

Qualifications Matric Requirements At least 2 years proven experience in similar sales administration roles Proven experience within an FMCG environment holding both sales and supply chain operation. Experience within a food packaging / biodegradable / compostable food packaging environment would be advantageous. Proven experience / capability in performing sales and / or administration operational requirements. Proven customer service and customer retention experience within a sales environment Computer literacy in Google Workspace and MS Suite is essential. Duties Engage directly with walk-in customers and ensure all sales orders are processed accurately and timeously. Resolving telephonic / online sales queries and driving sales. Maintain consistent communication with customers and internal stakeholders regarding order progress and delivery timelines. Maintain records of relevant order documentation and ensure that relevant customer information remains current Work with team members as a collective and contribute to the ongoing improvement of the CPT sales operations. General office duties, including answering phones, assisting walk-in customers & visitors. Organize and maintain efficient filing systems. Oversee the upkeep and cleanliness of the office environment. Manage petty cash for the Cape Town office in line with company procedures. Maintain accurate records of office assets and assist with quarterly asset register reconciliations. Ensure adequate stock levels of office stationery, consumables and kitchen supplies (tea, coffee, milk, etc.). Provide ad hoc administrative support for marketing activities and events. Assist with basic finance administration tasks as directed. Perform any other administrative or sales support tasks as requested by the Office & Sales Operations Manager or Head of Sales. Maintain a positive, cooperative and service-driven approach in all internal and external communications.