Job Description
About the Role
We are seeking an experienced and customer-focused Senior Travel Sales Consultant to join our dynamic inbound tourism team in Cape Town City Centre. As a key member of our sales team, you will play a crucial role in designing, costing, and selling tailor-made travel itineraries for international clients traveling to East Africa and Southern Africa.
Key Responsibilities
- Handle inbound travel enquiries from international travel agents and a limited number of direct clients
- Design, cost, and sell luxury, tailor-made itineraries for East and Southern Africa
- Qualify leads and convert enquiries into confirmed bookings (no cold calling required)
- Act as the primary point of contact for agents/clients throughout the quotation and booking process
- Prepare accurate, creative, and professional quotations and proposals within required turnaround times
- Maintain detailed knowledge of destinations, lodges, camps, routes, airlines, and logistics
- Proactively follow up on quotes to maximize conversion and sales performance
- Accurately capture all booking and client information in the reservations system
- Provide pre-travel, in-travel, and post-travel support to ensure a seamless client experience
Requirements
- Proven experience in inbound tourism sales, preferably within luxury or tailor-made travel
- Strong English written and verbal communication skills
- Excellent attention to detail and accuracy
- Strong sales ability, with a track record of converting enquiries into bookings
- Creative and dynamic approach to itinerary design in a competitive travel market
- Customer-centric mindset with a strong service ethic
- Solid administrative skills and the ability to manage multiple files simultaneously
- Strong time management skills in a fast-paced environment
- Ability to work independently and take ownership of tasks
Qualifications
- Experience using Tourplan and Wetu is advantageous
- Clear understanding of travel logistics, routing, airline selection, and property pairing
- Personal Attributes:
- Passionate about travel and creating exceptional client experiences
- Self-motivated, proactive, and results-driven
- Methodical, organized, and able to prioritize workload effectively
- Strong interpersonal skills and relationship-building ability
Salary & Benefits
- Based on experience and qualifications
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in Cape Town Region
Cape Town’s sales landscape is shaped by the city’s strong economy, diverse industry base, and growing demand for innovative solutions. Typically, sales professionals in this region can expect to find opportunities across various sectors, including technology, financial services, manufacturing, and e-commerce. Generally, these roles require a combination of interpersonal skills, business acumen, and technical knowledge to drive revenue growth and customer satisfaction.
In terms of compensation, salaries for sales positions in Cape Town vary widely depending on factors such as experience, company size, industry sector, and individual performance. Typically, common salary ranges for entry-level sales roles start around R200 000 – R400 000 per annum, with experienced professionals earning upwards of R600 000 – R1 million or more. However, it is essential to note that these figures are broad estimates and may not reflect actual salaries for specific job openings.
Common skills required for success in sales roles include strong communication and interpersonal skills, the ability to build rapport with customers and stakeholders, a solid understanding of industry trends and market dynamics, and proficiency in CRM software and sales tools. Often, sales professionals also benefit from technical knowledge in areas such as data analysis, marketing, or product development. In addition, many employers place a high value on sales candidates with strong business acumen, problem-solving skills, and the ability to work independently.
Sales roles can be found across various industries, including technology, financial services, manufacturing, and e-commerce. The financial services sector, for example, commonly employs sales professionals to build relationships with clients and promote financial products. Similarly, the technology industry often requires sales talent to drive revenue growth through product sales and partnerships. Manufacturing and e-commerce sectors also frequently rely on skilled sales professionals to expand their customer base and increase market share.
Career development opportunities are available in sales roles, with many employers investing in training and development programs to enhance employee skills and knowledge. Typically, successful sales professionals can expect to progress to leadership roles or transition into specialized areas such as account management, business development, or sales strategy. With experience and a strong track record of performance, sales talent can also pursue opportunities in related fields such as marketing, product management, or entrepreneurship.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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