Cape Town City Centre: Support Desk Manager: Financial Services Industry: Cape Town: Perm Position

Support Desk Manager: Permanent Position: Urgent Requirement Qualification and Experience Management Diploma or suitable equivalent qualification Information Technology Qualification (degree or diploma) will be strongly recommendable; and/or any secondary qualifications with emphasis on technical related courses such as MCSE, A, N, ITILL Minimum of 3-5 years’ experience within software deployment and support environment Experience in life assurance or broader financial services industry an advantage Knowledge and Skills IT/Systems/Tools: Call Centre/Support Desk systems/software program technology MS packages (i.e. Email, Teams, Word, Excel, PowerPoint) Windows and operating systems Configuration of software and programs