Cape Town City Centre: TJ 16963 – NETWORK ENGINEER TIER 3

Employer Description The largest fixed wireless internet service provider in South Africa and the 3rd largest fibre network operator Job Description Escalation to Network Engineers Tier 4 as required. Responsible to monitor and troubleshoot all systems and/or escalate to the relevant departments as required. Keep network related documentation up to date. Assist Tier 4 Engineers during emergencies or outages. Implementation of approved change plans. Attend to technical escalation from Helpdesk Agent Tier 2. Incident management & communication to relevant departments. Program network equipment according to standards RFCs. Maintain and support: OSPF Routing Intermediate Mikrotik Routers Intermediate L2 Switching Intermediate Networking Intermediate Router setup, installation and management. IP setup, planning and management. Firewall setup, planning and management. Maintanence of core functionality of VAS products and systems. Reporting monthly/weekly on network backhaul capacity. Tier 3 Engineer directly supports VIP and offnet clients. Assist RF & access network with site planning and development. Any adhoc duty as per the operational requirement of the business. Operate standard working hours with potential adhoc afterhours availability as per operational requirements. Qualifications Minimum MTCNA Certification. MTCRE Certification recommended. N is advantageous. A is advantageous. Other diplomas in the relevant field is advantageous Skills 3 Years network experience. Working knowledge in BGP, OSPF, MPLS, Routing, Switching and Mikrotik Hardware. Experience with TCP/IP, DNS, DHCP, routers, IP routing, and switches. Ability to work independently and under pressure. Good customer service skills. Good communication and reporting skills. Good problem solving & analytic skills. Good time management skills. Good admin skills. Ability to function in a team. Juniper knowledge is advantageous. Benefits Medical Insurance