Cape Town: Client Liaison / Inbound Call Centre posted by Status Staffing
Job Description
EMPLOYMENT TYPE : Permanent
SECTOR : Sales
BASIC SALARY : R10 000.00 + Benefits
START DATE : A.S.A.P / Immediate
REQUIREMENTS:
- Matric
- 2 years of call centre/telesales experience
- Proven track record of success in telesales or in a call centre
- Fluent in English and Afrikaans (100% requirement)
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Patience when dealing with customers
- Ability to communicate and build rapport with clients
- Target-driven
- Fluent in English and Afrikaans – non-negotiable
DUTIES:
- Customer Assistance: Assess client needs and provide product recommendations based on customer preferences.
- Product Knowledge: Possess detailed knowledge about the products being sold, including materials, design features, dimensions, and care instructions.
- Sales Process: Explain the benefits of different products, answer questions, and handle customer objections. Upsell or cross-sell complementary items such as accessories or warranties.
- Providing Information on Delivery & Assembly: Inform customers about delivery timelines, costs, and any assembly or set-up options available. Arrange for deliveries or coordinate with logistics teams.
- Meeting Sales Targets: Work toward achieving sales targets through effective customer interaction and closing sales.
Should you meet all the requirements, apply on our website at www.********.co.za today.
Should you not hear back from us within 10 working days, please consider your application as unsuccessful. We will retain your credentials for future similar roles.
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