Cape Town: Front-of-House (FOH) Manager posted by Fempower Personnel
Posted on 2025-07-10 00:00:00
Employer | Fempower Personnel |
---|---|
Category | Other Tourism/Hospitality |
Location | Western Cape / Cape Town |
Job Summary
Front-of-House (FOH) Manager
Position Summary:
We are seeking a dynamic and customer-focused Front-of-House Manager to lead our guest-facing operations. This individual will be responsible for delivering exceptional customer service, managing the FOH team, and ensuring a smooth, welcoming experience for all guests. The ideal candidate is a confident leader with strong communication skills, a keen eye for detail, and a passion for hospitality.
Key Responsibilities:
- Supervise all front-of-house operations, including host/hostess, wait staff, bartenders, and reception
- Ensure outstanding customer service standards are met and exceeded
- Manage staff scheduling, shift planning, and daily briefings
- Recruit, train, and coach FOH team members to deliver professional and friendly service
- Resolve customer concerns or complaints in a timely and professional manner
- Maintain cleanliness, ambiance, and presentation standards of the venue
- Collaborate with the kitchen and back-of-house team to ensure seamless service
- Monitor and manage reservations, guest flow, and seating efficiency
- Track and analyze FOH performance metrics (e.g., guest satisfaction, wait times, staff efficiency)
- Ensure compliance with health and safety regulations and company policies
Qualifications:
- 3+ years of experience in a front-of-house supervisory or management role in hospitality or food service
- Excellent interpersonal, communication, and conflict resolution skills
- Strong organizational and multitasking abilities
- Proven leadership and team management experience
- Ability to work flexible hours, including evenings, weekends, and holidays
- Certification in hospitality or customer service management is a plus
What We Offer:
- Competitive salary
- A vibrant, inclusive, and team-oriented work environment
To Apply:
Please submit your resume to *****@*****.co.za
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Cape Town
More jobs in Western Cape
Browse Other Tourism/Hospitality Jobs
Browse Fempower Personnel Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Cape Town: Senior Solutions Sales Consultant posted by Lotus HR and Recruitment
KEY REQUIREMENTS FOR CONSIDERATIONYou will have a tertiary qualification in Commerce, Marketing, or a related field.A minimum of 5ndash7 years of experience...
View Job
Senior Solutions Sales Consultant
Cape Town City Centre: Internal Sales – Steel Industry
Qualifications Matric 3 years experience in sales within the Steel Tube industry Computer literate - Syspro - advantageous Fluent in English and Afrikaans...
View Job
Internal Sales – Steel Industry
Cape Town City Centre: Upholsterer
Your Impact Your skills directly influence the onboard experience, enhancing the elegance and comfort of public spaces, guest accommodations, and crew...
View Job
Upholsterer
Cape Town City Centre: Senior Automation Test Analyst
PBT Group is seeking a Senior Automation Test Analyst to join a dynamic team delivering cutting-edge investment and financial services technology. The ideal...
View Job
Senior Automation Test Analyst
Cape Town City Centre: Head of Remuneration and Analytics
Overview Our client is a leading South African retail-backed financial services provider, offering a comprehensive range of financial services including...
View Job
Head of Remuneration and Analytics
Johannesburg: Fund Accountant – Cape Town
About Us A leading African mezzanine fund manager, providing capital to successful companies across the continent. We pride ourselves on financial...
View Job
Fund Accountant – Cape Town
Cape Town City Centre: Electrical / Mechatronic Engineer (Lead- 10y exp))
LEAD ELECTRICALMECHATRONIC DESIGN ENGINEER Cape Town SA division is the design hub for Product Development. Will be developingdesigning commercial products...
View Job
Electrical / Mechatronic Engineer (Lead- 10y exp))
Cape Town: Java Developer posted by PBT Group
PBT Group has an opportunity for a Java Developer to develop and codify application and software solutions that are bespoke, innovative and...
View Job
Java Developer
Cape Town City Centre: Senior Electrical or Mechatronic Design Engineer
Senior ElectricalMechatronic Design Engineer Cape Town Minimum qualifications and experience required BEng or BTech Electrical or Mechatronic Engineering...
View Job
Senior Electrical or Mechatronic Design Engineer
Cape Town City Centre: Junior Hardware Engineer
We are expanding our team and looking for a passionate and driven Junior Electronic Hardware Engineer to help design, develop, and test our next generation...
View Job
Junior Hardware Engineer
Cape Town City Centre: AI Solutions Lead
AI Solutions Lead Durbanville, Cape Town Minimum requirements and experience required BEngMasters in Business, Engineering or related fields. Minimum 5...
View Job
AI Solutions Lead
South Africa: Well-FUNDED startup – Software Developer – Hybrid/ Cape Town – R800K PA
We believe in the power of clean code, thoughtful collaboration, and continuous growth. As we scale our products and services, were looking for an...
View Job
Well-FUNDED startup – Software Developer – Hybrid/ Cape Town – R800K PA
Cape Town City Centre: Senior Database Administrator
Lead the deployment and support of mission-critical web applications Manage and fine-tune Oracle and Postgres databases Craft and optimise advanced SQL...
View Job
Senior Database Administrator
Cape Town: Senior Software Developer posted by PBT Group
? Location Hybrid ? Contract Position ? Start ASAPAre you a passionate .NET Developer ready to make a meaningful impact within a fast-paced fintech...
View Job
Senior Software Developer
Cape Town: Data Engineering / Business Intelligence Graduate Program 2026 posted by PBT Group
Launch Your Career in Data with PBT Groups 2026 Graduate Program!Are you a recent graduate eager to make your mark in the world of IT and data? PBT Group, a...
View Job
Data Engineering / Business Intelligence Graduate Program 2026
Cape Town City Centre: Senior Data Engineer
Job Description Summary Our client is seeking a highly experienced Senior Data Engineer to lead the design, development, and optimization of data pipelines,...
View Job
Senior Data Engineer
Cape Town City Centre: Linux Systems & Database Administrator
Deploy and support cutting-edge web applications Get hands-on with Oracle and Postgres database deployments Write crisp SQL scripts to tackle real customer...
View Job
Linux Systems & Database Administrator
Cape Town City Centre: Senior PR Manager – Architecture & Design (Hybrid)
On behalf of our client, a world-renowned leader in high-end residential architecture and interior design, we are seeking a skilled and strategic Senior PR...
View Job
Senior PR Manager – Architecture & Design (Hybrid)
Cape Town City Centre: Senior Data Engineer – Contract – Onsite
Our Client a Global tech firm is seeking 2 Senior Data Engineers to join their team in Cape town onsite on a contract basis. Summary We are seeking a highly...
View Job
Senior Data Engineer – Contract – Onsite
Cape Town: Investment / Fund Recon Administrator – Asset / Cash / Trustee (6 month contract) – Corporate Investment Banking posted by Isilumko Staffing
One of the TOP banks in S.A. is urgently in need of an experienced Reconciliation Administrator to join their team on a 6-month contract. Qualifications and...
View Job
Investment / Fund Recon Administrator – Asset / Cash / Trustee (6 month contract) – Corporate Investment Banking
Cape Town: Intern/Junior Analyst – Fund Management – R420K – R300K posted by Hire Resolve
Hire Resolves Fund Management Client is looking for a Junior Analyst to join their team in Cape Town. Ideal Candidates for this vacancy will have a flair...
View Job
Intern/Junior Analyst – Fund Management – R420K – R300K
Cape Town City Centre: Senior Networks Engineer (SD WAN)
Critical Requirements - Skills, Experience Qualifications Matric Cisco CCNP Cisco SD-WAN VIPTella Meraki Cisco MPLS and SD-WAN Valid Drivers License...
View Job
Senior Networks Engineer (SD WAN)
Cape Town: Accounts Assistant – Cape Town posted by Hire Resolve
DescriptionnbspHire Resolves Client is currently seeking an Accounts Assistant to join their team in Cape Town. The successful candidate will provide...
View Job
Accounts Assistant – Cape Town
Cape Town: Bookkeeper – Cape Town posted by Hire Resolve
DescriptionHire Resolves Client is currently looking for a skilled Bookkeeper to join their team in Cape Town. As a Bookkeeper, you will be responsible for...
View Job
Bookkeeper – Cape Town
Cape Town: Bookkeeper posted by Hire Resolve
Hire Resolve is currently seeking a Bookkeeper for a contract-based role at an accounting firm in Cape Town. We are a leading recruitment and staffing firm...
View Job
Bookkeeper