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Cape Town: Night Guest Relations Officer posted by Kendrick Recruitment

Cape Town: Night Guest Relations Officer posted by Kendrick Recruitment

Posted on 2025-08-24 00:00:00

Job Summary

Night Guest Relations Officer | Luxury Hotel | Cape Town

Kendrick Recruitment is seeking a well-presented and guest-focused Night Guest Relations Officer to join a prestigious luxury hotel in Cape Town. This position requires a professional who thrives in a hospitality environment, ensuring the highest level of guest satisfaction during night operations.

Package:

  • Salary: R8,500 R9,500 per month (Negotiable depending on experience)

  • Live-out position

Key Responsibilities:

  • Provide exceptional guest service and ensure a warm welcome at all times

  • Handle late check-ins, early departures, and any guest queries during the night shift

  • Liaise with other departments to ensure smooth operations and guest satisfaction

  • Maintain accurate records of guest interactions and any incidents during the shift

  • Monitor hotel security and safety procedures during night hours

  • Assist with administrative tasks and preparation for the following days operations

Requirements:

  • Previous experience in a similar role within a luxury hotel environment

  • Strong interpersonal and communication skills

  • Professional appearance and demeanour

  • Excellent problem-solving skills and the ability to remain calm under pressure

  • Flexible with working hours, including weekends and public holidays

  • Proficient in hotel management systems and MS Office Suite

Personal Attributes:

  • Friendly, approachable, and guest-orientated

  • Strong attention to detail

  • Ability to work independently and make sound decisions

Click Go Apply to apply online!


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