Cape Town: Mid-Level Systems Analyst posted by iOCO Digital Pty Lty

The Mid-Level Systems Analyst plays a key role in bridging business needs with technical solutions at iOCO. This role involves supporting the design, development, implementation, and maintenance of IT systems, while collaborating with cross-functional teams to ensure solutions align with business objectives. The ideal candidate will have strong analytical skills, a solid understanding of systems analysis methodologies, and hands-on experience with software development processes.

What you’ll do:

• Support the development, implementation, and maintenance of IT systems.

• Document system requirements and create detailed specifications for developers.

• Assist in testing and validating new system features to ensure alignment with business requirements.

• Conduct engagements with key stakeholders across departments to understand their business processes, needs, and challenges.

• Conduct feasibility studies to assess potential solutions and their impact.

• Participate in constructing programs, including coding, testing, and debugging where applicable.

• Collaborate with project teams to ensure technical solutions are effectively designed and deployed.

• Contribute to system documentation, user manuals, and training materials.

Your Expertise:

• Minimum of 3 years experience in one or more of the following roles:

  • Systems Analyst

  • System Engineer

  • Quality Assurance

  • Business Requirement Analysis

• Proven experience in:

  • Software Development Life Cycle (SDLC)

  • Systems analysis and documentation

Qualifications:

• National Diploma in Information Communication Technology (ICT) or a related field incorporating Information Systems.

Skills & Competencies:

• Strong understanding of system design principles, analysis methodologies, and development processes.

• Experience with documenting technical specifications and requirements.

• Proficiency in conducting system testing, debugging, and issue resolution.

• Familiarity with database structures, programming concepts, and integration techniques.

• Analytical mindset with excellent problem-solving and communication skills.

• Ability to collaborate effectively with technical and non-technical stakeholders.

• Knowledge of tools such as:

  • Microsoft Visio or Lucidchart (for process mapping)

  • JIRA or Azure DevOps (for requirement tracking)

  • SQL or equivalent database tools

  • Confluence or SharePoint (for documentation)