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Cape Town Region: Assistant Front Office Manager posted by Corecruitment

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Job Description

New opportunity for an experienced Assistant Front Office Manager to join the leadership team with this international hotel group, with the role being based in Cape Town. As Assistant Front Office Manager you’ll be overseeing daily operations of the Front Office department including staff management, ensuring smooth check-in/check-out processes, handling guest concerns, & maintaining high service standards. The ideal Assistant Front Office Manager will have strong leadership & excellent communication skills, someone who relishes client facing environments & developing teams. Responsibilities: Support Front Office Manager – Assist in supervising daily front desk operations and team management. Guest Service – Handle guest check-ins/outs, resolve complaints, and ensure a positive guest experience. Staff Supervision – Help train, schedule, and motivate front desk staff. Shift Management – Oversee front office activities during assigned shifts, ensuring smooth operations. Reservations & Room Allocation – Monitor bookings, manage room inventory, and coordinate with housekeeping. Cash Handling – Assist with billing, cash reconciliation, and maintaining accurate financial records. Reporting – Prepare daily reports and communicate important information to management. Maintain Standards – Ensure compliance with hotel policies and service standards. Salary Package : Market related provident medical aid contribution bonus

How to Apply

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About Catering / hospitality Jobs in Western Cape

The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.

Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.

The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.

For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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