Cape Town Region: Business Analyst: Supply Chain Systems posted by Hire Resolve

February 1, 2026 Jobs in Cape Peninsula

Hire Resolve

Western Cape

IT / Computing / Software

Job Description

A leading South African value retailer selling affordable fashion and essentials for the whole family (men, women, kids, babies) and homeware is seeking a Business Analyst to join their team in Cape Town. Responsibilities: Requirements & Analysis: Assess, define, and translate business change requests into functional solutions that align with strategic frameworks. Process Engineering: Partner with Supply Chain Process Engineers to ensure Pick and Pack solutions integrate seamlessly with warehouse operations and layouts. Solution Delivery: Manage the full lifecycle of change requests, from initial elicitation to commercial implementation. System Support: Provide high-level support to internal users, managing incident resolution and maintaining detailed technical documentation. Knowledge Transfer: Facilitate workshops and training sessions to empower “Super Users” and enhance system literacy across the business. Testing & QA: Coordinate and execute UAT and quality assurance for various platforms, including Web, PIM, and the Pick & Pack app. Minimum Requirements: Essential: Degree or Diploma in Information Systems, Business Analysis, Supply Chain/Logistics Management, or equivalent. Preferred: Bachelors Degree in IT; IIBA or Project Management professional affiliation. Minimum 5 years as a Business Analyst, with at least 2 years in Retail, Finance, or Consulting. Technical Experience: Proven track record in system analysis, business process mapping, and integration diagrams. Support & QA: Experience in incident management, setting up test scenarios, and executing UAT. Implementation: Hands-on experience mapping integration between new software packages and legacy internal systems. Advantageous: Experience in Online Commerce and Change Management. Methodologies: Strong understanding of BABOK (Business Analysis) and PMBOK (Project Management). Technical Proficiency: Advanced MS Office (Word, Excel, PowerPoint) and proficiency in MS Visio for process mapping. Business Intelligence: Expertise in functional requirement elicitation, JAD session facilitation, and commercial solution evaluation. Retail Acumen: Deep understanding of retail systems, supply chain integration, and online commerce environments. Communication: Ability to present complex technical solutions clearly to both developers and business executives. Benefits: Competitive salary based on experience (salary can potentially be more based on experience/skills) IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to

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About IT / Computing / Software Jobs in Western Cape

The IT and computing industry is a thriving sector in Western Cape, with many opportunities available to those interested in pursuing a career in this field. Generally, the job market in this area tends to be competitive, with a high demand for skilled professionals who can meet the technological needs of various industries. Typically, these roles involve working on software development, system administration, and data analysis.

When it comes to salary expectations, it’s difficult to pinpoint exact figures due to varying factors such as experience, company size, and industry sector. However, broad ranges are possible. For example, entry-level positions in IT typically range from R300 000 to R500 000 per annum, while more senior roles can command salaries between R600 000 and R1 million or more, depending on the individual’s qualifications and experience. Experienced professionals can also expect to earn higher salaries, often above R1 million, especially if they are in high-demand positions.

Common skills required for IT roles include proficiency in programming languages such as Java, Python, and C++, as well as experience with software development methodologies like Agile and Scrum. Strong understanding of database management systems, cloud computing platforms, and data analysis tools is also highly valued. Additionally, excellent problem-solving skills, strong communication abilities, and a commitment to ongoing learning and professional development are essential for success in this field.

The IT industry is commonly found in various sectors, including the technology industry, financial services sector, manufacturing sector, and government institutions. These industries often require IT professionals to design, develop, and implement software solutions that meet their specific needs. In addition to traditional roles like software development, there are also opportunities for IT professionals to work in consulting, testing, and support.

View Job Johannesburg: Business Intelligence, Analysis & Systems Manager

For those interested in advancing their careers, opportunities exist for professional growth and development. Many companies offer training programs, mentorship schemes, and networking events to help employees develop new skills and stay up-to-date with industry trends. With experience, individuals can move into leadership positions or start their own IT consulting businesses. Furthermore, certifications like CompTIA A+, Cisco CCNA, and Microsoft MCSA demonstrate a commitment to professional development and can enhance job prospects.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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