Menu Close

Cape Town Region: Customer Support Agent posted by Crayon Technologies Ltd

Advertisement



Job Description

How you’ll role A leading sports betting brand is expanding its support team and seeking a customer-focused Customer Support Agent to deliver fast, friendly, and effective service. Youll be a key point of contact for customer queries, helping to resolve issues, guide users, and ensure a smooth overall experience. What you’ll do Respond to customer inquiries and issues across multiple channels, providing effective and efficient solutions Maintain a thorough understanding of our products, services, and policies to offer accurate information to customers Collaborate with other departments to resolve customer concerns and improve the overall customer experience Document customer interactions and follow up on outstanding issues to ensure resolution and customer satisfaction Provide feedback to the Customer Support Manager about product issues, service trends, and customer feedback to support continuous improvement efforts Maintain flexibility in your work schedule to cover evening and weekend shifts as needed Participate in training and development opportunities to expand product knowledge and enhance customer service skills What you’ll need Proven experience as a Customer Support Agent or similar role within the gaming or betting industry.Exceptional communication and interpersonal skills, with a strong focus on customer service Fluency in Afrikaans is prefered Proficiency in English is mandatory Ability to quickly learn new systems and processes Problem-solving skills with the ability to think on your feet and provide quick and effective solutions Comfortable working in a fast-paced environment and handling high-stress situations Remain flexible to accommodate evening and weekend shifts as required Proficiency in relevant customer support software, databases, and tools
View Job  Cape Town: Trainer - BPO/Call Center posted by Telebest



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town Region, Western Cape


Job Seeker Tip

Create a professional email address for job hunting - avoid nicknames or casual addresses.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Midrand: Plant Manager posted by Hire Resolve

Jobs in Gauteng February 14, 2026
Hire Resolve Other Management

A leading manufacturing company is seeking a skilled and people-focused Plant Manager to lead operations at one of their key…

View Job  South Africa: Client Service Manager Ref: 4134
View Job

Cape Town: Professionally Registered Architect posted by Hire Resolve

Jobs in Cape Peninsula February 14, 2026
Hire Resolve Other Engineering

A well-established, design-driven architectural practice with a strong national footprint is seeking a Professionally Registered Architect (PrArch) to join...

View Job

Bethlehem: Depot Manager posted by Hire Resolve

Jobs in Bethlehem February 14, 2026
Hire Resolve Other Clearing and Forwarding

Hire Resolve's client is seeking a highly motivated and experienced individual to fill the position of Depot Manager in their…

View Job

Northern Cape: Electrical Engineer posted by Goldman Tech Resourcing

Jobs in Northern Cape February 14, 2026
Engineering Goldman Tech Resourcing

An opportunity is available with one of the largest IPPs in the industry. If you have a passion for renewable…

View Job

Potchefstroom: Cold Store Manager posted by Hire Resolve

Jobs in North West February 14, 2026
Hire Resolve Other Management

A leading company in the poultry industry is looking for a Cold Store Manager to join their team. The successful…

View Job

Parow: Site Manager – Installation Engineer posted by Hire Resolve

Jobs in Cape Peninsula February 14, 2026
Hire Resolve Other Engineering

A leading air systems engineering company is looking for an experienced Site Manager Installation Engineer with strong experience in mechanical…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town Region, Jobs in South Africa, Jobs in Western Cape

More Jobs in Your Area