Job Description
About the Role
Kendrick Recruitment is seeking a highly skilled Senior Experienced Inbound Consultant to join a leading inbound B2B Destination Management Company in Cape Town. This role is ideal for a professional with extensive inbound experience and in-depth knowledge of destinations and travel products.
Key Responsibilities
- Manage client files from start to finish, ensuring seamless service without handover to operational teams.
- Provide expert advice on destinations, travel products, and itineraries to clients.
- Maintain strong relationships with suppliers and partners to ensure smooth operations.
- Handle client enquiries, resolve issues, and ensure a high level of customer satisfaction.
- Prepare accurate documentation and reports for clients and internal purposes.
- Utilise company systems, including Tourplan, for bookings, reporting, and administration.
- Mentor and support junior and intermediate team members where required.
Requirements
Minimum 5–8 years’ experience in inbound tourism or travel consultancy. First-hand knowledge of destinations and travel products. Strong organisational and administrative skills with attention to detail. Excellent communication and interpersonal skills. Ability to manage multiple client files independently. Professional, reliable, and proactive in problem-solving.
Qualifications
No specific qualifications mentioned in the original job description.
Salary & Benefits
R25,000 – R35,000 per month, negotiable depending on experience.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Travel / tourism Jobs in Western Cape
The travel and tourism industry in the Western Cape is known for its unique blend of natural beauty, rich cultural heritage, and modern infrastructure, making it an attractive sector for job seekers. Typically, the industry experiences fluctuations in demand due to seasonal variations in tourist arrivals, with peak seasons often coinciding with summer holidays. However, this can provide a stable source of employment opportunities for those willing to adapt to changing market conditions.
Generally, salaries for travel and tourism professionals in the Western Cape tend to be competitive, but vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. For example, entry-level positions may typically fall within the R20 000 – R40 000 per month range, while more senior roles can command salaries ranging from R60 000 – R120 000 per month or more. These figures are subject to variation, and actual salaries may be higher or lower depending on individual circumstances.
Common skills for travel and tourism professionals in the Western Cape include excellent communication and interpersonal skills, adaptability, a strong work ethic, attention to detail, and knowledge of local culture and tourist attractions. Additionally, proficiency in multiple languages is often highly valued, particularly Afrikaans, English, and indigenous languages such as isiXhosa or isiZulu. Other valuable skills may include event management, marketing, and hospitality expertise.
The Western Cape’s travel and tourism industry encompasses a range of sectors, including the financial services sector, technology industry, manufacturing sector, and more. Commonly, these industries require professionals with a strong understanding of local markets, customer service, and operational management. Others may focus on creative industries such as design or media, which often rely on skilled individuals with artistic flair.
Career development opportunities in the travel and tourism industry are often available for those who demonstrate initiative, creativity, and a willingness to learn. Typically, this involves taking on additional responsibilities, pursuing further education or training, or seeking out mentorship from experienced professionals. With dedication and hard work, it’s possible to progress through various roles, such as from customer service representative to management positions or even entrepreneurship.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Dress professionally for interviews, even if the company has a casual dress code.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Cape Town City Centre: NOC Engineer/Systems Admin (Remote_2pm – 10 pm)
ENVIRONMENT: MONITOR, maintain, and support the network, compute infrastructure, and critical systems as the next NOC Engineer/Systems Admin wanted by…
View JobStellenbosch: Head Chef posted by Empact Group Southern Africa
Purpose of the Role The Head Chef is responsible for developing and planning menus, establishing recipes and food purchase specifications,…
View JobSecunda: Assistant Food & Beverage Manager posted by Peermont Global/ Emperors Palace
Job Purpose To Assist the Complex Food and Beverage Manager with running of all Restaurants, Bars, Room service and the…
View JobSandton: Assistant Store Manager posted by Ares Holdings
Under Armour Sandton is looking for an Assistant store Manager to join their team. Apollo Brands Pty Ltd, the distributers…
View JobJohannesburg: Head Of Marketing posted by Hire Resolve
A leading healthcare company that manages eight hospitals is looking for a Head of Marketing to join their team in…
View JobKwaZulu-Natal: Senior Full Stack Developer posted by Tumaini Consulting
Our client, a rapidly expanding international consultancy, is looking for a Senior C# ASP.NET Developer to join their high-performing team.…
View Job
Browse Employers
Job Alerts