Cape Town: Sales Executive – Cape Town posted by HotelJobs

International Hospitality PMS company newly launched in South Africa is recruiting for an experienced Sales Executive based in Cape Town. You will be responsible driving business growth & client acquisition across South Africa; marketing this exciting cloud-based solution to hotels; restaurants, SPAs and event management companies. This role focusses on expanding market presence ; developing strategic partnerships and ensuring customer satisfaction. Duties: Identify; secure and acquire new business opportunities to meet sales targes Converting leads into sales, using a prioritised and consultative approach to ensure clients have the best product and channel mix to benefit Build and maintain strong relationships with clients & partners Represent the company at industry events and networking opportunities Monitor market trends and competitor activities to inform sales strategies Support strategic planning and sales forecasting Assess client expectations. Match and explain the benefits of using the service to potential new clients and referrals, provide relevant support material and follow up to convert clients to sale. Proactively lead new clients through the sales process of setting up, demonstrating product use, testing and using the service to agreed quality standards. Provide additional information and advice as required to optimise the product use for clients. Report on all communication with clients and partners via CRM system to keep accurate records and ensure seamless customer service. Report customer complaints and feedback to Management Work within a team environment where you will be expected to clearly communicate, collaborate, co-operate and advise team members. Requirements: Grade 12 A formal qualification will be an advantage Previous sales experience, preferably in the hospitality field. Experience with selling payment gateway tech would be an advantage. Extensive experience using hospitality PMS systems Technical ability to demonstrate product Valid drivers license & own transport Excellent active listening and strong time management skills. Charismatic personality with excellent verbal and written communication skills. Understanding of the sales process and dynamics, as well as the drive and energy to manage multiple accounts while looking for new opportunities. Ability to gauge and understand clients’ needs and manage the onboarding process for new clients. Maintain a positive attitude and focus on client satisfaction in a fast-paced environment.