Job Description
About the Role
The Business Analyst is responsible for analysing business operations, identifying improvement opportunities, and converting business needs into clear functional requirements. This role works closely with stakeholders across the organization to drive process efficiency, support system enhancements, and ensure solutions align with business objectives.
Key Responsibilities
- Engage with stakeholders to understand business needs, challenges, and objectives.
- Document functional requirements, process flows, and use cases.
- Translate business requirements into actionable technical specifications.
- Assess existing business processes to identify inefficiencies and improvement areas.
- Recommend optimized workflows and bestpractice solutions.
- Participate in planning and delivery of projects, enhancements, and upgrades.
- Support project teams with documentation, testing, and validation.
- Facilitate workshops, user meetings, and solution design sessions.
- Develop test plans and test cases for new functionality.
- Conduct User Acceptance Testing (UAT) and track defects to closure.
- Validate data accuracy and system behaviour after deployments.
- Produce business requirement documents (BRDs), functional specs, SOPs, and user guides.
- Track project progress and prepare status reports for stakeholders.
- Support the creation of dashboards or reports for business insights.
- Build strong relationships with business units and IT teams.
- Serve as a liaison between technical teams and end-users.
- Provide training, guidance, and postimplementation support.
Requirements
- Matric and a Bachelor’s degree in Business, Information Systems, or related field.
- 8 years experience in a Business Analyst or similar role.
- Strong analytical and problem-solving skills.
- Experience with requirements documentation and process mapping tools.
- Exposure to Agile or hybrid project methodologies.
- Data analysis/reporting experience (Excel, Power BI, SQL advantageous).
- Retail experience
- Finance experience
- Agile/Waterfall experience
- Transformation project experience
- Hands-on experience with SAP FI/CO (Financial Accounting and Controlling).
- Knowledge of SAP MM (Materials Management) and the Procure-to-Pay (P2P) process.
Qualifications
No formal qualifications mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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