Job Description
About the Role
We are seeking an experienced Senior FIT Consultant to join our team at Craven Cottage CC in Cape Town. As a key member of our sales and marketing department, you will be responsible for designing and preparing travel itineraries for FIT Clients based on their unique needs, budget, and preferences. With extensive knowledge of Southern African destinations, you will work closely with clients to develop tailored leisure travel programmes that exceed their expectations.
Key Responsibilities
- Design and preparation of travel itineraries in Southern Africa for FIT Clients
- Design and cost of Leisure Travel programmes
- Ensure that the entire process, including client brief, itinerary design, booking implementation, accounting, and execution, is in accordance with our company’s policies and procedures.
- Correspond via e-mail and telephonically with clients regarding programme offerings, deal with any questions or information required, obstacles, and special requirements timeously.
- Encourage clients to send their enquiries to enable the opportunity to quote a suitable programme, thus increasing tourism into Southern Africa.
- On confirmation, make all bookings, plan, and execution of travel programmes.
- Invoicing of client travel programme.
- Contact suppliers and liaise with them during the planning stages and execution of the itinerary.
- Manage workload efficiently and prioritise urgent requests.
- Manage proposal response time and assist where necessary.
- Offer assistance and support to colleagues.
- Implement and maintain smart quoting.
Requirements
- Diploma or degree in Tourism, Hotel Management, or Events Management
- At least 5 years’ working experience within the travel industry or similar environment with minimum 3 years as a consultant.
- Extensive Travel and Tourism Knowledge of Southern African Destinations: South Africa, Botswana, Zambia, Zimbabwe, Mozambique.
- Working knowledge of the Leisure Travel Industry.
- Advanced knowledge of Word, Excel, PowerPoint, and proven track record in use thereof.
- Knowledge of the Travel writing programmes: Tourplan, WETU.
Qualifications
- Diploma or degree in Tourism, Hotel Management, or Events Management
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail Management Jobs in Western Cape
The retail management position is a crucial role in the Western Cape’s job market, particularly in industries such as tourism and hospitality, where consumers often prioritize experiential shopping experiences. Generally, retailers in this region focus on providing excellent customer service, managing inventory levels, and maintaining store appearance to drive sales and profitability. Typically, retail management roles involve overseeing daily operations, supervising staff, and implementing marketing strategies to attract customers.
In terms of compensation, salary ranges for retail managers in the Western Cape vary widely depending on factors such as experience, company size, industry sector, and location. While broad estimates suggest that retail managers can expect annual salaries ranging from R400 000 to R800 000 or more, it is essential to note that actual salaries may differ significantly based on individual circumstances. For example, managers in larger companies or those with extensive experience may earn higher salaries than their smaller company counterparts.
Common skills required for retail management roles include excellent leadership and communication skills, the ability to motivate and manage staff, proficiency in point-of-sale systems and inventory management software, basic knowledge of finance and accounting principles, and the capacity to adapt to changing market trends. Additionally, many retailers in this region place a strong emphasis on customer service and sales techniques, such as negotiation and persuasion.
The Western Cape is home to various industries that commonly employ retail managers, including financial services, technology, and manufacturing sectors. Retailers in these industries often need skilled managers who can effectively manage day-to-day operations, train staff, and drive sales growth. Furthermore, many retailers are expanding their e-commerce capabilities, creating opportunities for managers with experience in digital marketing and online retailing.
For those interested in pursuing a career in retail management, there are various development opportunities available. Typically, aspiring managers begin by working as sales associates or stockroom assistants before moving into more senior roles. Many retailers also offer training programs and mentorship schemes to help employees develop the skills they need to succeed in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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