Cape Town: Senior ICT Account Manager (EE) (Cape Town) posted by Datafin

March 14, 2026 Jobs in Cape Peninsula

Datafin

Western Cape

Other IT/Computer

Job Description

Senior ICT Account Manager (EE) (Cape Town)Media/Marketing/Sales
Cape Town – Western Cape – South Africa

ENVIRONMENT:

BUILD market position by locating, developing, defining, negotiating, and closing business relationships as the next Senior ICT Account Manager sought by a dynamic Internet Service & Network Specialist. You will screen potential business deals by analysing market strategies, deal requirements, potential, and financials while directing and managing ongoing customer relationships to ensure total customer satisfaction. You will require Grade 12/Matric, a minimum of 10 years experience as an Account Manager, Senior preferred in the Western Cape area and must have experience in selling Enterprise Complex Solutions (Multi-vendor Solutions) with a full understanding of the Sales cycle. You must be proficient in English & Afrikaans and possess a valid Drivers Licence.

DUTIES:

Operational Functions

Sell the Value Proposition offerings into the region to assigned clients.
Sell the Value Proposition offerings into new earmarked client.
Identify opportunities by researching industry and related events, publications, and announcements, marrying up solutions offerings with business problems.
Locate or propose potential business deals by contacting potential clients, discovering and exploring opportunities.
Screen potential business deals by analysing market strategies, deal requirements, potential, and financials.

Business Development

Close new business deals by coordinating requirements; developing and negotiating contracts.
Protect organization’s value by keeping information confidential.
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Enhance organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
Direct and manage ongoing customer relationships to ensure total customer satisfaction, and further develop business based on opportunities identified at the customer site.

REQUIREMENTS:

Matric Grade 12 (Compulsory).
Must have a minimum of 10 years experience as an Account Manager, Senior preferred in the Western Cape area.
Must have experience in selling Enterprise Complex Solutions (Multi-vendor Solutions).
Full understanding of the Sales cycle required.
Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Selling to Customer Needs, Market Knowledge, Presentation Skills, Energy Level, Meeting Sales Goals, Professionalism.
A range of professional courses particularly related to selling skills, communication skills, presentation skills, negotiating skills and other sales related skills.
Experience in the Business Solutions IT industry is highly desired, and an expert level of knowledge is required, where product functionality and business environment must be strategically matched.
Sales & marketing experience in an IT solutions selling environment, or senior management position with a focus on defining and delivering solutions. Expertise in selling a range of IT products and services is essential.
End to end management of a sales channel is vital. This includes experience in account management, selling and product strategizing in depth knowledge of Durban Market, with relationships at senior management within the market existing.

ATTRIBUTES:

Analytical skills.
Customer Service and SLA Service Delivery.
Adherence to strict IT Policies.
Business Development.
Financial Understanding.
Verbal & Written Communication.
Teamwork.
Business process in the IT industry.
Networking / Building relationships.
Forecasting accuracy.
Customer Relationship.
Customer Service Orientation.
Leadership.
Project Management.

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About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

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Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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