Cape Town: Senior IT Field Services Technician posted by Pure Placements (PTY) LTD
Posted on 2025-05-01 00:00:00
| Employer | Pure Placements (PTY) LTD |
|---|---|
| Category | Other IT/Computer |
| Location | Western Cape / Cape Town |
Job Summary
About Us: Our client is a leading Managed Service Provider (MSP) based in Cape Town, offering top-notch IT and connectivity support to a diverse range of clients. They pride themselves on delivering exceptional service and innovative solutions to meet the evolving needs of their clients. As they continue to grow, they are seeking a highly skilled and motivated Senior IT Field Services Technician to join their dynamic team.
Role Overview: As a IT Field Services Technician, you will play a critical role in providing remote and on-site technical support to our clients customers. You will be responsible for diagnosing and resolving IT issues, performing regular maintenance, and ensuring the seamless operation of client IT infrastructure. Your expertise and excellent customer service skills will contribute to their reputation for excellence.
You must currently reside in Cape Town to be considered for this role.
Key Responsibilities:
- Provide remote and on-site technical support for hardware and software issues.
- Install, configure, and troubleshoot IT equipment, including desktops, laptops, printers, and networking devices.
- Perform regular maintenance and updates to ensure optimal performance of client systems.
- Assist with network setup and management, including switches, routers, and firewalls.
- Collaborate with remote support teams to resolve escalated issues efficiently.
- Maintain accurate documentation of client systems and service activities.
- Deliver exceptional customer service and build strong client relationships.
- Stay up-to-date with the latest industry trends and technologies.
Qualifications:
- Troubleshooting and repair experience with Apple hardware (MacBooks | iPhone | iPad) and software (iOS | MacOS)
- Proven experience as an IT Field Services Technician or similar role.
- Strong knowledge of computer hardware, software, and networking.
- Proficiency in Windows and macOS operating systems.
- Experience with Microsoft Office 365, Active Directory, and other common IT applications.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and manage multiple tasks simultaneously.
- Minimum 5+ years overall experience in IT MSP environment.
- Advanced experience with Windows 2012 R2 / 2016 / 2019 / 2022.
- Intermediate to advanced experience with Active Directory, DNS, DHCP, IIS, PKI, etc.
- Intermediate experience with VMware vSphere 6.5 or above.
- Intermediate experience with Hyper-V 2012 or above.
- Good understanding of IP addressing and subnetting.
- Fundamental understanding of mass storage like SANs and NAS devices.
- Fundamental understanding of VLANs, routing, firewall behavior, packet shaping, etc.
- Comfortable working in server rooms/data centers racking and cabling up kit.
- Strong communication skills (both written and verbal) and comfortable face-to-face.
- Sound ITIL framework mindset in terms of structured incident management, request management, change management, contractual scope alignment, etc.
- Good knowledge of Exchange 2016 and above.
Preferred Qualifications:
- Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP).
- Experience with virtualization technologies (e.g., VMware, Hyper-V).
- Familiarity with cybersecurity best practices and tools.
- Microsoft Certification.
o MD102EndpointAdministrator
o MS900-365Fundamentals - Veeam.
- Microsoft Azure.
Physical Requirements:
- Valid drivers license.
- South African ID or international passport with a work permit.
- Working vehicle.
- Proficiency in English.
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Cape Town
More jobs in Western Cape
Browse Other IT/Computer Jobs
Browse Pure Placements (PTY) LTD Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Cape Town: DevOps Engineer (Support) posted by Construct Executive Search
Applicants must have the following requirementsMust have a Matric Certificate.Must have 6-8 years of experience as a DevOps Engineer in a software...
View Job
DevOps Engineer (Support)
Northern Suburbs: BOILERMAKERS – Based In Cape Town posted by Tom Nel Recruitment
Leading Progressive Manufacturing company seeks a number of Boilermakers urgently for six month contracts.Key experience of 3-5 Years post apprenticeship...
View Job
BOILERMAKERS – Based In Cape Town
Cape Town: Junior Accountant posted by Africa Thinking Management Solutions
Job Advertisement Junior AccountantLocation Cape Town -Observatory Company Africa Thinking Management SolutionsAfrica Thinking Management Solutions is...
View Job
Junior Accountant
Eastern Cape: Town Planner (JB5167) posted by Kontak Recruitment
Town Planner JB5167 Chintsa, Eastern CapeCompensation Range R40 45 000 CTC per month Negotiable Category EngineeringLead zoning, rezoning, and land use...
View Job
Town Planner (JB5167)
Cape Town: Roof sheeter – Urgently Needed posted by Batt Master Roofing and Guttering
Roof sheeter needed Must be able to remove and install roof sheets etc and waterproofing for maintenance company Work in fascias as wellWork experience a...
View Job
Roof sheeter – Urgently Needed
Cape Town: Sales Administrator – IT Industry posted by The Vocation Station
Are you a proactive and detail-oriented professional with a knack for client service and relationship management in the IT Distribution space? Were looking...
View Job
Sales Administrator – IT Industry
Cape Town: Junior System Support Engineer posted by The Vocation Station
Are you an enthusiastic IT professional with a passion for delivering top-notch support to diverse customers? Our client is looking for a Remote Support...
View Job
Junior System Support Engineer
Cape Town: Electrical Engineer – Building Services posted by Business Recruitment Services
This role requires collaboration with multidisciplinary teams and clients to deliver fit-for-purpose solutions that surpass industry best practices and...
View Job
Electrical Engineer – Building Services
Cape Town: Intermediate SHERQ Officer posted by Construct Executive Search
Applicants must have the following requirementsMust have a Bachelors Degree or National Diploma in Safety Management or Occupational Health and Safety. Must...
View Job
Intermediate SHERQ Officer
Cape Town: Business Development Manager – Urgently Needed posted by One Source ICT
One Source ICT is an innovative technology company specializing in Information and Communication Technology ICT solutions. With a focus on excellence and...
View Job
Business Development Manager – Urgently Needed
Cape Town: Senior Construction Contracts Manager posted by Construct Executive Search
Applicants must have the following requirementsMust have a Bachelors Degree or Diploma in Building or Civil Engineering.Must be registered with SACPCMP as a...
View Job
Senior Construction Contracts Manager
Cape Town: IT Manager – Urgently needed posted by Edelson & Associates
IT Manager Cape Town R45000 NEG Working Knowledge of Microsoft Admin Centres and Licensing. Knowledge of SQL database Management. Also on site...
View Job
IT Manager – Urgently needed
Cape Town: QUANTITY SURVEYORS posted by Furipoint pty,ltd
Furipoint is excited to announce that we are currently expanding our team and are looking for highly motivated and skilled professionals to fill the...
View Job
QUANTITY SURVEYORS
Cape Town: SITE AGENT posted by Furipoint pty,ltd
Furipoint is excited to announce that we are currently expanding our team and are looking for highly motivated and skilled professionals to fill the Site...
View Job
SITE AGENT
Cape Town City Centre: Food Safety and Quality Manager
Our client seeks a proactive manager who isnt afraid to roll up their sleeves and dive into the work. They are a close-knit, family-style business, not a...
View Job
Food Safety and Quality Manager
Cape Town City Centre: Industrial Engineer
SSubs R 40000 - neg Industrial Engineer needed for a packaging production company Tertiary qualification in industrial engineering. At least 18 months of...
View Job
Industrial Engineer
Cape Town City Centre: Resident Engineer
Qualifications and Requirements BScBTech in Civil Engineering Registered with ECSA as a Professional Civil TechnologistCivil Engineer Minimum 15 years Post...
View Job
Resident Engineer
Cape Town City Centre: Head of Operations – Commercial Focus for Import/Export Manufacturing
PURPOSE Overall responsibility for the management of the procurement, logistics and technical compliance functions of our client, in support of revenue...
View Job
Head of Operations – Commercial Focus for Import/Export Manufacturing
Cape Town City Centre: Structural Engineer
Minimum Requirements Bachelors degree in civil engineering BScBeng or BTech in Structural Engineering Professional registration with ECSA is required...
View Job
Structural Engineer
Cape Town City Centre: IT Infrastructure L2 Engineer
About the Company Our client is a global leader in IT services and technology , headquartered in the UK with 25 years of industry expertise . They are...
View Job
IT Infrastructure L2 Engineer
Cape Town City Centre: Property Service Manager
About Us Maintenance management of building services, all mechanical, electrical, structural, and civil aspects of each asset within the official investment...
View Job
Property Service Manager
Cape Town City Centre: Cost Controller | The Silo Hotel
The Cost Controller at The Silo Hotel is responsible for managing the pricing structure and stock management systems at the hotel, in order to improve...
View Job
Cost Controller | The Silo Hotel
Cape Town City Centre: Project Manager
What Youâll Do Plan, execute, and oversee property renovation, upgrade, and development projects Manage project timelines, budgets, and resources to ensure...
View Job
Project Manager
Cape Town City Centre: Electrical Technician
Responsibilities Technical audits on properties. Examine under recoveries from a technical perspective. Make technical drawings of metering reticulation of...
View Job
Electrical Technician
Cape Town City Centre: Corporate Assistant
Key Responsibilities Manage corporate travel bookings, including flights, accommodation, and visas. Assist in marketing activities event coordination,...
View Job
Corporate Assistant