Job Description
About the Role
We are seeking a detail-oriented and organized individual to join our team as an Order Fulfillment Clerk in Cape Town. The ideal candidate will have previous experience working within a supply chain environment and possess a strong understanding of order processing and fulfillment procedures.
Key Responsibilities
- Process incoming orders from customers accurately and efficiently
- Communicate with customers regarding order status, delays, and any other pertinent information
- Coordinate with warehouse staff to ensure timely and accurate fulfillment of orders
- Maintain inventory levels and ensure accuracy of stock quantities
- Generate shipping labels and packing slips for outgoing orders
- Monitor and track shipments to ensure timely delivery to customers
- Work closely with suppliers to manage stock levels and replenish inventory as needed
- Assist with inventory audits and cycle counts as required
- Provide excellent customer service and address any order-related inquiries or issues in a timely manner
Requirements
- High school diploma or equivalent required; additional education or training in supply chain management is a plus
- 1+ years of experience in a similar role within a supply chain environment
- Proficient in Microsoft Office Suite and experience working with order processing software
- Strong attention to detail and accuracy in order processing
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Solid understanding of inventory management principles
- Familiarity with shipping and logistics processes
Qualifications
No qualifications mentioned.
Salary & Benefits
Salary information not provided.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Retail Jobs in Western Cape
In the Western Cape, the retail industry is a significant sector, employing thousands of people and contributing substantially to the regional economy. Typically, roles within this field involve supporting sales teams, managing store operations, and providing exceptional customer experiences. Generally, these positions require a combination of business acumen, communication skills, and flexibility.
When it comes to salary expectations for retail positions in Western Cape, it’s difficult to pinpoint exact figures due to the variability in factors such as experience, company size, and industry sector. However, broadly speaking, salaries for entry-level retail roles can range from around R20 000 to R40 000 per annum, while more senior or specialist roles may command salaries between R60 000 to R120 000 per annum. Experience, qualifications, and specific job requirements often influence actual salary ranges.
Common skills required for retail positions include excellent communication and interpersonal skills, the ability to work in a fast-paced environment, basic knowledge of point-of-sale systems and inventory management, as well as the capacity to adapt to changing sales trends and customer needs. Retail managers may also need to possess strong leadership and analytical skills, while those in more technical roles might require expertise in areas such as supply chain management or data analysis.
The retail industry is a diverse sector, employing professionals in various types of stores, from high-street retailers to specialist boutiques. Financial services sector companies often have large retail operations, while technology industries frequently incorporate e-commerce and digital sales platforms into their retail strategies. Manufacturing companies may also have retail arms for direct sales or product demonstrations.
Career development opportunities exist throughout the retail industry, with many roles offering potential for promotion to senior management positions or specialized departments such as visual merchandising or customer service training. Typically, employees in this field can expect to gain valuable experience and develop new skills through ongoing training programs, which may include leadership development courses, sales strategies workshops, or technical skill-building sessions.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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