Centurion: Biotechnology Sales Representative posted by Creative Leadership Solutions

• BSc Honours in Life Sciences, Biotechnology, or a related field.

Minimum applicable experience (years):

• At least 1 year of experience in biotechnology sales.

Required nature of experience:

• Customer relationship management.
• Sales and account management.
• Technical product support and training.
• Strong knowledge of biotechnology/diagnostic products.

Skills and Knowledge (essential):

• Excellent communication and presentation skills.
• Strong customer relationship management abilities.
• Ability to work independently and manage time effectively.
• Proficiency in MS Office and related applications

Other:

• Must be based in Gauteng (office in Centurion).
• Must have own transport and valid driver’s licence.
• Willingness to travel regularly to clients across Gauteng.

KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES
Customer Relationship Management.

• Build and maintain strong client relationships.
• Identify and pursue new business opportunities.
• Provide regular feedback and updates to customers.
• Ensure a high level of customer satisfaction. 

Technical Support & Training

• Deliver technical product support to customers.
• Conduct presentations, demonstrations, and training sessions.
• Resolve customer queries and concerns promptly.
• Collaborate with internal technical teams to enhance service. 

Sales & Business Development

• Achieve and exceed sales targets.
• Promote the full product portfolio effectively.
• Monitor competitor activity and industry developments.
• Develop sales strategies to support business growth. 

Product Knowledge & Communication

• Stay updated on biotechnology and diagnostic products.
• Provide accurate product knowledge and technical details to clients.
• Communicate market insights back to management.
• Support marketing initiatives with product expertise. 

Administration & Reporting

• Manage client accounts and maintain accurate CRM records.
• Compile and submit reports on sales activities and customer visits.
• Ensure compliance with company procedures and industry standards.
• Contribute to internal reporting and planning processes.