Centurion: Food & Beverage Manager

About the Role

We are seeking an experienced Food & Beverage Manager to oversee all Front of House (FOH) outlets and public areas, ensuring consistency in service, quality, and presentation. The ideal candidate will be responsible for managing daily operations, developing and implementing service standards, and driving a culture of accountability, positivity, and teamwork.

Key Responsibilities

• Oversee FOH operations and member experience across all outlets and public areas
• Manage daily operations across all outlets and public areas
• Develop and implement service SOPs for consistency across all outlets
• Manage member/guest complaints effectively, turning challenges into opportunities
• Maintain a comprehensive understanding of the member and guest journey
• Lead, schedule, and evaluate FOH staff
• Provide ongoing training, mentorship, and professional development for FOH staff
• Enforce grooming, uniform, and presentation standards always
• Drive a culture of accountability, positivity, and teamwork
• Monitor staff time & attendance via ERS Biometric system
• Manage bar operations and beverage service standards across all outlets
• Develop beverage menus, promotions, and upselling strategies
• Ensure proper stock control, FIFO rotation, and storage practices
• Oversee retail shop operations including product selection, merchandising, and sales targets
• Build strong supplier relationships for beverages and retail products
• Develop and manage FOH departmental budgets with annual forecasting
• Implement stringent stocktaking and inventory controls on a monthly basis
• Provide accurate and timely financial reporting to GM / Financial Manager
• Plan, coordinate, and execute FOH service for club events, functions, and corporate bookings
• Oversee service standards during golf days, tournaments, and special functions
• Ensure compliance with the Occupational Health & Safety Act for all FOH operations

Requirements

Relevant tertiary qualification in Hospitality Management, F&B Management, or equivalent

Minimum 5 years’ experience in a senior F&B or FOH management role

Experience in a country club, hotel, or similar premium hospitality environment preferred

Proven track record of managing multi-outlet F&B operations

Strong leadership, people management, and team development skills

Excellent financial acumen with demonstrated ability to manage budgets and achieve GP targets

Exceptional communication and interpersonal skills

High attention to detail and commitment to service excellence

Proficient in POS and stock management systems

Sound knowledge of South African labour law and OHS compliance

Qualifications

• Formal education/certifications (Bachelor’s, LLB, Matric, etc.)

Salary & Benefits

Not applicable