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Centurion: Food & Beverage Manager posted by Craven Cottage CC

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Job Description

Duties:
 
FOH Operations & Member Experience:
 
Oversee all FOH outlets ensuring consistency in service, quality, and presentation
Manage daily operations across all outlets and public areas
Develop and implement service SOPs for consistency across all outlets
Manage member / guest complaints effectively, turning challenges into opportunities
Maintain a comprehensive understanding of the member and guest journey
 
Staff Management & Development:
 
Lead, schedule, and evaluate FOH staff
Provide ongoing training, mentorship, and professional development for FOH staff
Enforce grooming, uniform, and presentation standards always
Drive a culture of accountability, positivity, and teamwork
Monitor staff time & attendance via ERS Biometric system
 
Beverage & Retail Oversight:
 
Manage bar operations and beverage service standards across all outlets
Develop beverage menus, promotions, and upselling strategies
Ensure proper stock control, FIFO rotation, and storage practices
Oversee retail shop operations including product selection, merchandising, and sales targets
Build strong supplier relationships for beverages and retail products
 
Financial & Administrative Oversight:
 
Develop and manage FOH departmental budgets with annual forecasting
Ensure an overall gross profit percentage is consistently achieved
Implement stringent stocktaking and inventory controls on a monthly basis
Provide accurate and timely financial reporting to GM / Financial Manager

Events, Functions & Member Engagement:

 
Plan, coordinate, and execute FOH service for club events, functions, and corporate bookings
Create packages, promotions, and beverage pairings to enhance member experience
Oversee service standards during golf days, tournaments, and special functions
 
Health, Safety & Compliance:
 
Ensure compliance with the Occupational Health & Safety Act for all FOH operations
Maintain hygiene, cleanliness, and safety standards across all outlets
Work jointly with the Executive Chef to align practices with HACCP standards
 
Requirements:
 
Relevant tertiary qualification in Hospitality Management, F&B Management, or equivalent
Minimum 5 years’ experience in a senior F&B or FOH management role
Experience in a country club, hotel, or similar premium hospitality environment preferred
Proven track record of managing multi-outlet F&B operations
Strong leadership, people management, and team development skills
Excellent financial acumen with demonstrated ability to manage budgets and achieve GP targets
Exceptional communication and interpersonal skills
High attention to detail and commitment to service excellence
Proficient in POS and stock management systems
Sound knowledge of South African labour law and OHS compliance
Ability to thrive in a fast-paced, member-focused environment

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Internal/Counter Sales Jobs in Gauteng

In Gauteng, the internal/counter sales position is typically found in various industries, with a general trend towards increased demand due to economic growth and expansion. This role is often sought after for its ability to drive revenue growth, improve customer relationships, and enhance overall business performance.

When it comes to salary expectations, very broad ranges can be expected. Typically, internal counter sales roles in Gauteng fall within the R400 000 – R800 000 per annum range, although this can vary significantly depending on factors such as experience, company size, industry sector, and individual performance. For instance, those with extensive experience or working for larger companies may earn on the higher end of this spectrum, while entry-level candidates or smaller companies might fall at the lower end.

Common skills required for internal counter sales roles include excellent communication and negotiation skills, a strong understanding of sales techniques and product knowledge, as well as proficiency in Microsoft Office and CRM systems. Additionally, being able to build strong relationships with customers, manage multiple priorities, and work under pressure are essential qualities for success in this field. Other key skills may include data analysis, problem-solving, and adaptability.

The internal counter sales role is commonly found in various industry sectors, including financial services sector, technology industry, manufacturing sector, and more. These roles often require a strong understanding of the specific industry dynamics and requirements.

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Career development opportunities for internal counter sales professionals are generally good, with many organisations investing in training and development programmes to enhance skills and advance career progression. Common career paths may include moving into leadership positions, such as team manager or department head, or transitioning into related roles within the organisation, such as account management or product development.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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