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Centurion: Incident Desk Management

Incident Desk Management

Posted on 2025-03-13

Category Admin Clerical Secretarial
Location Tshwane  /  Centurion

Job Summary

Ability to reported incidents and escalate to senior investigators. Daily, weekly and monthly reporting. Client liaison and professional client relationship; Ongoing liaison with client and other personal. Answer and action all incoming calls; Be able to identify Trends/patterns/identify modus operandi Data interpretation Review and authenticate all incoming incidents, accurately and efficiently requesting any missing information or documentation Perform various administrative duties required to support the function Confident working on different software platforms Adhere to all instructions by Management; Must be able to work weekdays, 06h00 18h00 Be prepared to be on standby over weekends Sound knowledge of Companys Disciplinary Procedures; Preferred qualifications/attributes/skills: PSIRA Certification Grade A; Grade 12 or equivalent qualification; Sound security knowledge Computer Literate (Word, Excel, Outlook) SAPS experience will be an advantage Knowledge of investigation techniques Must have excellent presentation, verbal communication and report writing skills Knowledge Criminal Procedures Act Desktop investigation Analytical Criminology Adequate knowledge for Compiling reports Ability to operate with confidence under pressure and during emergencies; Good communication skills in English and one other South African language;

Incident Desk Management position available in Tshwane, Centurion. This job position was posted by . The job has been posted on 2025-03-13 in the Admin Clerical Secretarial category

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