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Centurion: Operations Manager | Centurion, Gauteng | Permanent

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Job Description

About the Role

We are seeking an experienced Operations Manager to drive operational excellence in our client’s insurance operations, directly supporting South Africa’s agricultural sustainability. As a specialist agricultural financial services provider, we aim to enable sustainable agri-business growth through tailored financial and insurance solutions. The successful candidate will lead and optimise insurance operations across life and non-life product lines, developing and executing functional business plans that support strategic objectives.

Key Responsibilities

  • Develop and execute operational business plans across life and non-life insurance portfolios
  • Lead policy administration systems implementation, optimisation and governance
  • Drive automation, continuous improvement and process innovation initiatives
  • Oversee debit order collections, premium allocation, refunds and reconciliations
  • Manage regulatory reporting including Conduct of Business Returns and liquidity reporting
  • Oversee Sasria portfolio administration and rate integration
  • Optimise end-to-end workflows and reporting using tools such as Power BI and Qlikview
  • Lead and enhance the full claims management lifecycle across all product classes
  • Analyse claims trends, identify risk patterns and collaborate with underwriting teams
  • Ensure compliance with regulatory frameworks and PFMA procurement requirements
  • Drive bancassurance and direct channel optimisation, including lead conversion processes
  • Implement stakeholder management frameworks and maintain service level governance
  • Lead departmental performance, financial oversight and capacity planning

Requirements

  • Honours degree in Finance, Business Management, Risk Management or Insurance
  • 8–10 years’ experience in insurance operations and claims management
  • 8–10 years’ experience working with insurance operating systems
  • Strong knowledge of underwriting principles and quality assurance standards
  • Proven ability to design and optimise operational systems and processes
  • Advanced reporting and data analysis capability
  • Strong stakeholder engagement and leadership skills
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Qualifications

  • Formal education/certifications (Bachelor’s, LLB, Matric, etc.) not specified in the original job description.

Salary & Benefits

  • Salary information not mentioned in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Accounting / Finance Jobs in Tshwane

The accounting and finance sector in Tshwane is generally considered to be a stable and attractive field, with a strong demand for skilled professionals. Typically, this industry experiences moderate growth rates compared to other sectors, driven by the steady expansion of businesses across various industries. As such, job seekers can expect a relatively secure and competitive career path.

When it comes to salary expectations in Tshwane, it’s difficult to provide an exact range, as these can vary widely depending on factors like experience, company size, industry sector, and specific role requirements. Generally, accounting and finance professionals with relevant qualifications and experience can expect to earn broad salary ranges of R500 000 to R1,5 million per annum or more, although actual salaries may differ significantly from this range. It’s essential to note that these figures are only a rough guide and should not be taken as an accurate representation of individual earning potential.

Common skills required for accounting and finance roles in Tshwane include proficiency in financial software such as Excel, Xero, or SAP; strong analytical and problem-solving skills; attention to detail and organisational ability; excellent communication and interpersonal skills; knowledge of financial regulations and standards; and experience with budgeting, forecasting, and financial analysis. Additionally, having a degree in accounting, finance, or a related field is often preferred.

The accounting and finance sector can be found across various industries, including the financial services sector, technology industry, manufacturing sector, and public sector institutions. In Tshwane specifically, many businesses and organisations require skilled accountants and financiers to support their operations, providing a range of job opportunities for those in this field.

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Career development opportunities are available throughout the accounting and finance sector. Typically, professionals can expect to progress through roles such as accountant, financial analyst, or senior financial manager, before potentially moving into more senior leadership positions. Many accountants and financiers also choose to specialise in specific areas, such as tax, auditing, or investment analysis, which can lead to further career advancement opportunities.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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