Centurion: Soft Services Coordinator

January 28, 2026 Jobs in Centurion

Job Description

About the Role

As a Centurion: Soft Services Coordinator, you will be responsible for managing designated sites across various facilities management environments. Your primary duties will include managing staff, subcontractors, and contractors to ensure seamless operations and high-quality service delivery. With over 25 years of experience in the facilities management industry, we are seeking a seasoned professional with excellent interpersonal skills, leadership abilities, and a strong focus on customer satisfaction.

Key Responsibilities

Manage designated site: waste management, cleaning, hygiene & pest control, indoor plants, events management, boardroom management (including boardroom bookings)
Manage staff and subcontractors to achieve operational outputs and ensure client financial compliances
Complete monthly Management Reports for Head Office, highlighting operational issues and commenting on the status of such issues
Implement and adhere to processes and procedures, including creating site-specific processes and communicating them to staff

Requirements

25 years of experience in facilities management environment
Computer literate in MSOffice
Experience of contract administration
Experience in writing and presenting reports
Knowledge of pre-planned maintenance services advantageous
Good interpersonal skills
Proven leadership skills
Self-motivated
Able to take control of situations
Ability to work under pressure and meet deadlines

Qualifications

Grade 12
Bachelor’s degree or equivalent required (if applicable)

Salary & Benefits

Salary will be discussed during the interview process.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Customer service / support Jobs in Tshwane

In Tshwane, South Africa, the customer service and support industry is a vital sector that employs a significant number of professionals who cater to various sectors such as financial services, technology, manufacturing, and more. Typically, this role involves providing assistance to customers via phone, email, chat, or social media platforms, resolving issues, answering queries, and offering solutions to enhance customer satisfaction.

Generally, salaries for customer service and support roles in Tshwane can range from R200 000 to R500 000 per annum, depending on factors such as the individual’s level of experience, the company size, industry sector, and specific job requirements. However, it is essential to note that actual salaries may vary widely, and these figures are only rough estimates.

Common skills required for customer service and support roles include strong communication and interpersonal skills, a positive attitude, ability to remain calm under pressure, basic IT skills, knowledge of software applications such as CRM systems and helpdesk tools, and the capacity to work in a fast-paced environment. Typically, candidates with experience in sales, marketing, or human resources may also possess some relevant skills for this role.

Industries that commonly employ customer service and support staff include financial services sector, technology industry, manufacturing sector, and retail sector, among others. These roles are often found in various types of organizations, including but not limited to multinational corporations, small and medium-sized enterprises (SMEs), and government institutions.

Career development opportunities for those in customer service and support roles can be excellent, with potential for career progression into specialist positions such as team lead, manager, or even training and development roles. Typically, professionals who excel in this role may also consider pursuing higher education qualifications, such as a degree in business administration or communications, to enhance their skills and prospects.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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