Job Description
About the Role
We are seeking an experienced Office and Operations Administrator to join our team at Marvel Placement Consultant in Century City. As the first point of contact for clients, property managers, and body corporates, you will be responsible for managing the day-to-day operations of our office and ensuring seamless communication with our clients.
Key Responsibilities
- Act as the first point of contact for clients, property managers, and body corporates.
- Log service requests, queries, and complaints accurately.
- Provide clients with regular job status updates and coordinate access arrangements.
- Log, schedule, and track all installation, replacement, and call-out jobs.
- Coordinate daily work schedules for electricians and plumbers.
- Maintain accurate job status trackers, including pending, in-progress, completed, and invoiced jobs.
- Capture, file, and maintain job cards, installation reports, and commissioning documentation.
- Ensure all records, including meter serial numbers, installation dates, client details, site photos, and sign-offs, are complete and audit-ready.
Requirements
- Matric (Grade 12).
- Advantageous: Relevant administration or bookkeeping qualification.
- Minimum of 2 years’ experience in an office administration role.
- Experience within a technical, utilities, construction, or service-based environment is preferred.
- Strong proficiency in Microsoft Excel and Word.
- Basic invoicing and document management experience.
Qualifications
- Matric (Grade 12).
Salary & Benefits
The salary for this position will be discussed during the interview process.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Western Cape
In the Western Cape, the Client Services/Sales Support field is generally characterized by a competitive job market with an emphasis on providing excellent customer service and support to clients. The industry tends to be fast-paced and dynamic, with many opportunities for career growth and development.
Typically, Client Services/Sales Support roles in this region fall within a broad salary range of R250 000 to R500 000 per annum, although this can vary widely depending on factors such as the level of experience, company size, and industry sector. For example, entry-level positions may start at the lower end of this range, while more senior roles may command higher salaries. It is essential to note that these figures are only a general guideline, and actual salaries may differ based on individual circumstances.
Common skills required for Client Services/Sales Support roles in South Africa include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office software, CRM systems, and other industry-standard tools is often expected. Many candidates also possess strong problem-solving and analytical skills, as they need to be able to identify and resolve client issues effectively.
These roles can be found in various industries, including the financial services sector, technology industry, manufacturing sector, and others. In these sectors, Client Services/Sales Support professionals play a critical role in supporting customer-facing teams and ensuring seamless service delivery.
Career development opportunities are plentiful for those in this field, with many options available for advancement or specialisation. Typically, career progression involves taking on increasingly complex projects, gaining leadership experience through departmental roles, or pursuing advanced qualifications such as an MBA or a Postgraduate Diploma in Business Administration. With dedication and hard work, it is possible to establish a successful and fulfilling career in Client Services/Sales Support in the Western Cape region.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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