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Constantia: Spa Receptionist (Maternity Cover)

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Job Description

Duties: Warmly welcome and check in spa guests Handle phone, email, and walk-in appointment bookings Manage the daily spa schedule and assist with therapist coordination Process payments and maintain accurate records Respond to client enquiries and resolve issues professionally Promote spa treatments and retail products when appropriate Ensure reception and waiting areas remain clean, calm, and inviting Requirements: Previous experience in reception, admin, or hospitality (spa/wellness industry preferred) Spa therapy experience is advantageous Excellent communication and interpersonal skills Well-groomed, professional, and organised Ability to multitask and stay calm under pressure Proficient with booking systems and basic computer tasks Available to work flexible shifts, including weekends and holidays



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