Dullstroom: Assistant General Manager/Restaurant Manager posted by Bright Placements (PTY) Ltd
Posted on 2025-05-19 00:00:00
| Employer | Bright Placements (PTY) Ltd |
|---|---|
| Category | Other Tourism/Hospitality |
| Location | Mpumalanga / Dullstroom |
Job Summary
Key Responsibilities:
- Oversee the daily food and beverage operations, including breakfast, lunch, and dinner service.
- Ensure the team is well-prepared with proper mise en place and assigned responsibilities for each shift.
- Perform opening and closing procedures and conduct shift handovers.
- Provide excellent customer service by addressing guest needs and resolving complaints professionally.
- Organise special events and ensure guests’ special occasions are celebrated appropriately.
- Monitor and control stock levels, placing beverage orders and managing inventory efficiently.
- Ensure strict adherence to hygiene and safety regulations within the restaurant and bar.
- Oversee the procurement of front-of-house items such as crockery, cutlery, glassware, and uniforms.
- Manage and train staff, creating rosters and monitoring performance to maintain high service standards.
- Conduct regular staff training on emergency procedures and compliance with health and safety regulations.
- Implement cost control measures to maintain profit margins while ensuring quality service.
- Maintain a clean, professional, and welcoming restaurant environment at all times.
Who We Are Looking For:
We are seeking a highly motivated individual with:
- A tertiary education with a recognized culinary or hospitality qualification
- 5 years’ experience in high end properties in a similar position
- Proven experience as a Restaurant Manager or in a similar hospitality management role.
- Strong leadership skills and the ability to manage and train a team effectively.
- Excellent guest service skills with the ability to handle complaints professionally.
- A solid understanding of financial and stock management within a restaurant setting.
- Knowledge of hygiene, health, and safety regulations in the hospitality industry.
- A passion for delivering outstanding food and beverage experiences.
- Hosting and the guest experience
- Computer literate
Training and implementation
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