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Durban: Account Manager

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Job Description

Minimum Requirements: Valid Grade 12 / Matric Senior Certificate. 2 to 5 years experience in a similar sales-driven role, preferably in ICT/Telecoms. Proven experience in customer acquisition, account management, and revenue generation. Strong knowledge of sales processes, negotiation techniques, and product knowledge. Excellent communication, presentation, and interpersonal skills. Self-motivated, goal-oriented, and capable of working independently or within a team. Revenue generation and sales strategy execution. Essential: Own vehicle and valid Drivers License Key Responsibilities: Customer Acquisition and Sales Growth: Identify and approach potential clients to promote products/services. Develop and execute sales strategies to meet or exceed revenue targets. Present, promote, and sell products/services using persuasive communication and negotiation skills. Negotiate terms, pricing, and contracts to close deals. Address client objections and provide solutions to secure commitments. Ensure accurate documentation and timely processing of all sales agreements. Market Development: Conduct market research to identify new business opportunities, industry trends, and customer needs. Analyse competitor activity and develop unique value propositions. Build and maintain strong client and partner relationships. Business Development: Develop and implement strategies to penetrate untapped regions, sectors, or customer segments. Manage the entire sales cycle, from prospecting to closing and onboarding new clients. Provide exceptional after-sales service to ensure client satisfaction and loyalty. Attend industry events, trade shows, and networking opportunities to generate leads and raise brand awareness. Administration: Maintain accurate records of client interactions, sales activities, and forecasts using CRM tools. Prepare sales reports to track progress, analyse trends, and measure performance against targets. Provide feedback to management regarding customer needs, market dynamics, and sales strategies. Maintain call reports and up-to-date records of sales activities. Closing Date: Submissions for this vacancy will close on 8 October 2025 . Late applications may be considered until 3 November 2025 . Please Note: Thank you for submitting your CV to Marvel Placement Consultants. If your application is successful, we will contact you. Should you not hear from us within two weeks, please consider your application unsuccessful. Your details will remain on our database for future opportunities. PoPI Act Compliance: Marvel Placement Consultants adheres to the Protection of Personal Information Act, 2013 (Act No. 4 of 2013) . Section 9 of PoPI states that: “Personal Information may only be processed if, given the purpose for which it is processed, it is adequate, relevant and not excessive.”
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Durban: Account Manager

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Job Description

Roles & Responsibilities: Monitor the ongoing account activities by maintaining regular contact with client and internal team. Attend project briefings with client, probing questions about timings and deliverables. Take initiative to understand and figure out the brief. If briefing via email, ensure clarity of brief and query anything that’s unclear. Strategically understand the brief in the context of the brand and marketing objectives. Take initiative to ensure clarity between various stakeholders, if this is a concern (i.e. host an alignment workshop internally with team or with client if necessary) especially on bigger or seasonal campaigns. Figure out team (internal and external) and required time and resource to conceptualise, execute and finalise the job of work. Put together the proposal or cost estimate using internal resource or external suppliers and the production manager. Get sign off of CE from client. Ensure a PO is issued if relevant. Brief internal and external teams and ensure clarity regarding their deliverables. Ensure all parties are informed, motivated and have enough guidance, strategy and inspiration to get started. Manage progress and deliver the client’s work within the given/agreed deadlines. Organise, facilitate and participate in creative brainstorms with internal and external teams. Plan timings, internal reviews and lead up to presentations. Inform client and internal team of the work status of projects, daily WIP, weekly WIP or as required. Present (alongside the team) to client. Manage reverts in studio & with external parties and deliver to client within the given deadline. Keep track of hours spent vs. CE and flagging with trafficking/client if this is being exceeded. Facilitate creative sign off. Arrange, attend and contribute to client meetings, taking minutes and sending minutes or summaries of meetings within 24 hours. Attend and assist on shoots. Work with the copywriter & designer to get the work out of the studio. Ensure 100% accuracy on all work sent to client. Ensure the communication flows effectively and all feedback/reverts are attended to. Establish relationships with client by maintaining and nurturing Schedule weekly deadlines and work flow for the team in order to meet the relevant client deadlines and review meetings, attending divisional WIP and sending daily WIP to team. Liaise with suppliers on all production related activities (VM team or printers or video production team) set up briefing meetings with team and supplier, follow up on any work in progress, ensure work is aligned to brief, review work done and follow up on billing to client. Ensure creative director signs off creative before sending through to client. Internal sign off of final material before being sent to stations/printers/client. Sign off from client in writing before sending ads to printers etc. Handle budgets, manage campaign costs and ensure invoice is sent to client.
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